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  • Technical Troubleshooting - Ultra Box / Ulti Box
    Penyelesaian Masalah Teknikal - Ultra Box / Ulti Box
Technical Troubleshooting - Ultra Box / Ulti Box

Technical Troubleshooting - Ultra Box / Ulti Box

Penyelesaian Masalah Teknikal - Ultra Box / Ulti Box

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Service Currently Not Availabe (SCNA) Error on Certain Channels - Ultra / Ulti Box

Service Currently Not Availabe (SCNA) Error on Certain Channels - Ultra / Ulti Box

Service Currently Not Available (SCNA) - Ultra Box / Ulti Box

Service Currently Not Available (SCNA) - Ultra Box / Ulti Box

Perkhidmatan tergendala sebentar (SCNA) - Ultra Box / Ulti Box

Network Connection Not Available (NCNA) - Ultra Box / Ulti Box

Network Connection Not Available (NCNA) - Ultra Box / Ulti Box

Tiada Sambungan Rangkaian (NCNA) - Ultra Box / Ulti Box

Non Astro SIM Card has been inserted. Please insert the correct Astro SIM Card with the chip facing down. (CA 25)

Non Astro SIM Card has been inserted. Please insert the correct Astro SIM Card with the chip facing down. (CA 25)

Kad SIM Astro yang salah telah dimasukkan. Sila masukkan Kad SIM Astro yang betul dengan cip menghala ke bawah. (CA 25)

Please insert the correct Astro SIM Card with the arrow facing down. (CA 2)

Please insert the correct Astro SIM Card with the arrow facing down. (CA 2)

Sila masukkan Kad SIM Astro dengan betul, dengan anak panah menghala ke bawah. (CA 2)

Ultra Box / Ulti Box No Power

Ultra Box / Ulti Box No Power

Ulti Box / Ultra Box Tidak Menyala

Blank screen after change resolution - Ultra Box

Blank screen after change resolution - Ultra Box

Tiada Paparan selepas menukar resolusi - Ultra Box

What do the different light colours on my Ultra Box or Ulti Box mean?

What do the different light colours on my Ultra Box or Ulti Box mean?

Ultra Box / Ulti Box Blank screen

Ultra Box / Ulti Box Blank screen

Tiada Paparan Ulti Box / Ultra Box

I can’t connect my Ultra Plug & Play Box to Wi-Fi. What should I do to fix this?

I can’t connect my Ultra Plug & Play Box to Wi-Fi. What should I do to fix this?

Saya tidak dapat menyambungkan Ultra Plug & Play Box saya kepada Wi-Fi. Apakah yang perlu saya lakukan untuk membetulkannya?