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Technical Troubleshooting

Technical Troubleshooting

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My TV is displaying an error message. What can I do?

Service Currently Not Available (SCNA) - NJOI

Please ensure that your Astro Smart Card is fully inserted (S1) - NJOI

Please insert the correct Astro Smart Card with the arrow facing up (S2) - NJOI

You have inserted the wrong smart card. Please insert the correct Smart Card (S14) - NJOI

Box no power - NJOI

Blank Screen / No Video / Blue Screen / No Signal - NJOI

Box hang at channel - NJOI

Box not responding to remote control - NJOI