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Payment

Payment

Bayaran

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What are the different payment channels available?

What are the different payment channels available?

Apa saluran-saluran bayaran yang disediakan?

What is Astro Quick Pay?

What is Astro Quick Pay?

Apa itu Astro Quick Pay?

Can I register for Auto Debit after my account is activated? (E.g. registering for Auto Debit after 3 months of sign up for the Astro & Broadband offer)

Can I register for Auto Debit after my account is activated? (E.g. registering for Auto Debit after 3 months of sign up for the Astro & Broadband offer)

Bolehkah saya mendaftar untuk Auto Debit selepas akaun saya diaktifkan? (Contohnya, daftar untuk Auto Debit selepas 3 bulan pendaftaran untuk tawaran Astro & Broadband)

What is my account number?

What is my account number?

Apa itu 'nombor akaun saya'?

Is my personal information protected by the PDPA?

Is my personal information protected by the PDPA?

Adakah maklumat peribadi saya dilindungi oleh PDPA?

What do I do if I still receive SMS payment reminders even though I have already made payment?

What do I do if I still receive SMS payment reminders even though I have already made payment?

Apa perlu saya buat jika saya masih menerima peringatan walaupun saya sudah buat pembayaran?

Why am I not receiving a payment reminder?

Why am I not receiving a payment reminder?

Kenapa saya tidak menerima peringatan bayaran?

Are there any extra charges incurred if I make a payment through Astro Quick Pay?

Are there any extra charges incurred if I make a payment through Astro Quick Pay?

Ada apa-apa caj tambahan kalau saya bayar melalui Astro Quick Pay?

My account is disconnected how do I reconnect my account?

My account is disconnected how do I reconnect my account?

Akaun saya terputus bagaimana saya menyambung semula akaun saya?

What payment methods are available in Astro Quick Pay?

What payment methods are available in Astro Quick Pay?

Apakah kaedah pembayaran yang tersedia dalam Astro Quick Pay?

I have sufficient funds in my account. Why is my payment unsuccessful?

I have sufficient funds in my account. Why is my payment unsuccessful?

Saya mempunyai dana yang mencukupi dalam akaun saya. Mengapa pembayaran saya tidak berjaya?

What credit cards and debit cards are accepted by Astro payment channels?

What credit cards and debit cards are accepted by Astro payment channels?

Apa kad debit dan kredit yang diterima oleh saluran bayaran Astro?

What are the terms and conditions of payment?

What are the terms and conditions of payment?

Apakah terma dan syarat bayaran?

Is there a verification procedure when making payment?

Is there a verification procedure when making payment?

Ada prosedur pengesahan bila membuat bayaran?

Will I be notified if my payment is successful?

Will I be notified if my payment is successful?

Adakah saya akan dimaklumkan kalau bayaran saya tidak berjaya?

Where do I view my payment history?

Where do I view my payment history?

Di mana saya boleh melihat sejarah pembayaran saya?

Will I be charged for using different payment methods?

Will I be charged for using different payment methods?

Adakah saya akan dikenakan bayaran untuk menggunakan kaedah pembayaran yang berbeza?

Will my credit card be accepted for payment?

Will my credit card be accepted for payment?

Adakah kad kredit saya akan diterima untuk pembayaran?

Can I register more than one credit/debit card with Astro?

Can I register more than one credit/debit card with Astro?

Boleh saya daftar lebih daripada satu kad kredit/Debit dengan Astro?

I have more than one card registered for One Time Payment. Which will be charged?

I have more than one card registered for One Time Payment. Which will be charged?

Saya ada lebih daripada satu kad yang berdaftar untuk One Time Payment. Yang mana akan dicaj?

Is it necessary for the name on the credit card to match the name of the account holder?

Is it necessary for the name on the credit card to match the name of the account holder?

Adakah nama di kad kredit perlu sama dengan nama pemegang akaun?

Will Astro send payment reminders?

Will Astro send payment reminders?

Adakah Astro akan menghantar peringatan bayaran?

How do I register for Astro Auto-Debit?

How do I register for Astro Auto-Debit?

Bagaimana cara untuk mendaftar Auto-Debit?

I have sufficient funds in my account. Why is my debit card payment unsuccessful?

I have sufficient funds in my account. Why is my debit card payment unsuccessful?

Saya ada wang yang cukup dalam akaun saya. Kenapa pembayaran kad debit saya tidak berjaya?

I've previously registered for auto-debit payment. How do I update my payment details?

I've previously registered for auto-debit payment. How do I update my payment details?

Saya berdaftar untuk bayaran auto-debit sebelum ini. Bagaimana cara untuk kemas kini butiran bayaran saya?

When will auto-debit payment be debited from my issuing bank?

When will auto-debit payment be debited from my issuing bank?

Bila bayaran auto-debit akan didebitkan daripada bank pengeluar saya?

Why am I not receiving SMS notifications on successful or unsuccessful auto-debit transactions?

Why am I not receiving SMS notifications on successful or unsuccessful auto-debit transactions?

Kenapa saya tidak menerima notifikasi SMS tentang sama ada transaksi auto-debit berjaya atau tidak?

How do I make payment through standing instructions from my issuing bank?

How do I make payment through standing instructions from my issuing bank?

Bagaimanakah cara untuk membuat bayaran melalui arahan tetap menggunakan bank pengeluar saya?

Can another person register their credit card to my account’s auto-debit facility?

Can another person register their credit card to my account’s auto-debit facility?

Bolehkah orang lain daftar kad kredit mereka dalam akaun saya dengan kemudahan auto-debit?

Who is eligible to register and cancel the auto-debit facility?

Who is eligible to register and cancel the auto-debit facility?

Siapa yang layak untuk mendaftar dan membatalkan kemudahan auto-debit?

How long does payment via real time payment channels take to be posted?

How long does payment via real time payment channels take to be posted?

Berapa lama untuk pembayaran melalui saluran pembayaran masa nyata untuk ditunaikan?

I have made a payment to the wrong Astro account; how do I correct the mistake?

I have made a payment to the wrong Astro account; how do I correct the mistake?

Saya telah membuat bayaran ke akaun Astro yang salah; bagaimana saya boleh betulkan kesilapan ini?

May I request a refund of the credit balance in my Astro account?

May I request a refund of the credit balance in my Astro account?

Boleh saya mohon bayaran balik baki kredit dalam akaun Astro saya?

How do I pay my bill at 7-Eleven using a barcode?

How do I pay my bill at 7-Eleven using a barcode?

Bagaimanakah cara saya membayar bil saya di 7-Eleven menggunakan kod bar?

How long does payment via cheque take to be posted?

How long does payment via cheque take to be posted?

Berapa lama untuk bayaran cek ditunaikan?

How long does it take for payment to be posted via JomPAY?

How long does it take for payment to be posted via JomPAY?

Berapa lama untuk bayaran JomPAY ditunaikan?

Can I make payment without my Astro bill statement?

Can I make payment without my Astro bill statement?

Boleh saya bayar tanpa penyata bil Astro saya?

I have sent an SMS to purchase, but I have not received any confirmation, what should I do?

I have sent an SMS to purchase, but I have not received any confirmation, what should I do?

Saya sudah menghantar SMS untuk membeli tapi belum menerima pengesahan, apa patut saya buat?