Netflix (General Enquiries)

Netflix (General Enquiries)

What is Netflix?

Which new pack comes with Netflix?

How do I know if my new pack includes Netflix?

I signed up for the Entertainment Plus pack that includes Netflix. How do I activate my Netflix account?

Will I be able to access Netflix on my Ultra/Ulti Box?

How do I change my Netflix plan or account information?

How do I add a new or an existing Netflix account to my Astro Bill?

I have added a Netflix account to my Astro bill. Do I need to perform any activation?

When I create a new Netflix account to link to my Astro Bill, will I lose all my current watching history in Netflix?

I forgot my Netflix username or password. How do I find my username or reset my password?

I forgot which Netflix account is associated with my Astro Account. How do I find that out?

What will happen to my Netflix account if I cancel my Astro service or change my Astro package?

What happens to my Netflix account if I move to a new address?

How do I cancel Netflix?

I would like to change the Netflix account linked to my Astro pack. What should I do?

My Astro account is suspended due to late payment and reactivated after making payment, but I cannot access my Netflix account, what should I do?

Will Netflix be automatically added to my Astro subscription?

​Will Astro censor Netflix content?

I have signed up for two (2) or more main Astro subscriptions bundled with Netflix. Will I be entitled for multiple Netflix subscriptions?

Why should I subscribe to a Netflix on Astro vs direct subscription via the Netflix app?