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Interactive Voice Response (IVR)
Respons Suara Interaktif (IVR)

Interactive Voice Response (IVR)

Respons Suara Interaktif (IVR)

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Why is there a requirement to enter a 10-digit account number?

Why is there a requirement to enter a 10-digit account number?

Kenapa perlu memasukkan nombor akaun 10-digit?

What self-service transactions can be performed over the phone?

What self-service transactions can be performed over the phone?

Apa transaksi layan diri yang boleh dijalankan melalui telefon?

Why is the option to ‘Reconnect’ unavailable in the IVR?

Why is the option to ‘Reconnect’ unavailable in the IVR?

Kenapa pilihan untuk Sambung Akaun tidak disediakan di IVR?

Why can’t I key in a specific amount for card payments?

Why can’t I key in a specific amount for card payments?

Kenapa saya tidak boleh memasukkan jumlah tertentu untuk bayaran kad?