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Billing

Billing

Bil

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Why is there a need to change the due date?

Why is there a need to change the due date?

Mengapakah penukaran tarikh akhir ini perlu dilakukan?

What is “Payment Due Date”?

What is “Payment Due Date”?

Apakah itu “Tarikh Akhir Pembayaran”?

Can I change my due date or maintain my old due date?

Can I change my due date or maintain my old due date?

Bolehkah saya mengubah tarikh akhir pembayaran atau kekalkan tarikh akhir pembayaran lama saya?

Will this change in due date impact my monthly subscription?

Will this change in due date impact my monthly subscription?

Adakah penukaran tarikh akhir ini akan memberi kesan kepada langganan bulanan saya?

What will happen if I don't make payment before the due date?

What will happen if I don't make payment before the due date?

Apa yang akan berlaku jika saya tidak membuat bayaran sebelum tarikh akhir pembayaran saya?

What impact will this due date revision from 30 days to 25 days have on my account?

What impact will this due date revision from 30 days to 25 days have on my account?

Apakah kesan penukaran tarikh akhir pembayaran dari 30 hari ke 25 hari ini pada akaun saya?

What is the Paper Bill Charge and who will be charged?

What is the Paper Bill Charge and who will be charged?

Apa itu Caj Bil bercetak dan siapa yang akan dicaj?

Can customers request to have both the Paper Bill and e-Bill at the same time?

Can customers request to have both the Paper Bill and e-Bill at the same time?

Bolehkah pelanggan meminta kedua-dua Bil Bercetak dan e-Bil pada masa yang sama?

How does a customer that is still on Paper bill switch to e-bill or SMS bill?

How does a customer that is still on Paper bill switch to e-bill or SMS bill?

Bagaimanakah cara pelanggan yang masih menggunakan bil kertas untuk bertukar ke e-bil atau bil SMS?

If customers have multiple Astro accounts, will they be charged paper bill fee for every account?

If customers have multiple Astro accounts, will they be charged paper bill fee for every account?

Kalau pelanggan ada banyak akaun Astro, adakah mereka akan dicaj bayaran bil kertas bagi setiap akaun?

After enrolment, how soon can customers expect to receive their first e-bill or SMS bill and stop receiving paper bill?

After enrolment, how soon can customers expect to receive their first e-bill or SMS bill and stop receiving paper bill?

Selepas mendaftar, bilakah pelanggan akan mulai menerima e-bil atau bil melalui SMS dan berhenti menerima bil bercetak?

If a customer terminated all their services with Astro, will they still receive their paper bill?

If a customer terminated all their services with Astro, will they still receive their paper bill?

Kalau seorang pelanggan menghentikan semua perkhidmatannya dengan Astro, adakah dia masih akan menerima bil bercetak?

If a customer has few accounts with Astro, can they choose to receive e-bill or SMS bill for only one account and the others remain in paper bill?

If a customer has few accounts with Astro, can they choose to receive e-bill or SMS bill for only one account and the others remain in paper bill?

Jika seorang pelanggan mempunya beberapa akaun Astro, bolehkan dia memilih untuk menerima e-bil atau bil SMS untuk satu akaun dan kekalkan bil bercetak untuk akaun yang lain?

What are the charges if customer would like to get their bill reprinted?

What are the charges if customer would like to get their bill reprinted?

Apakah caj yang dikenakan jika pelanggan mahu mencetak semula bil mereka?

What are the charges for customers who are on multi frequency e.g. every 3 months, every 6 months etc.?

What are the charges for customers who are on multi frequency e.g. every 3 months, every 6 months etc.?

Berapa caj untuk pelanggan yang menggunakan kekerapan berlainan untuk bil mereka, contohnya setiap 3 bulan, setiap 6 bulan dan lain-lain?

Are there any exemptions for the Paper Bill Charge? (i.e. Customer with disabilities, Customers having difficulties accessing electronic statements, senior citizens (age 60 & above) etc.)

Are there any exemptions for the Paper Bill Charge? (i.e. Customer with disabilities, Customers having difficulties accessing electronic statements, senior citizens (age 60 & above) etc.)

Ada apa-apa pengecualian untuk Caj bil bercetak? (contohnya, pelanggan kelainan upaya, pelanggan yang susah untuk mengakses penyata elektronik, warga tua (berumur 60 tahun ke atas) dll.)

How can I check my Astro or Fibre/Broadband bill and outstanding balance?

How can I check my Astro or Fibre/Broadband bill and outstanding balance?

Apakah cara untuk menyemak bil dan baki tertunggak Astro atau Fibre/Broadband saya?

What information is required to pay my Astro bill?

What information is required to pay my Astro bill?

Apa maklumat yang diperlukan untuk membayar bil Astro saya?

What will be included in my Astro bill?

What will be included in my Astro bill?

Apa yang akan dimasukkan dalam bil Astro saya?

What happens if I pay more than what is stated in my bill?

What happens if I pay more than what is stated in my bill?

Apa berlaku jika saya bayar lebih daripada apa yang dinyatakan dalam bil saya?

What is “Add Billing Reminder to Google Calendar” and how does it help?

What is “Add Billing Reminder to Google Calendar” and how does it help?

Apakah itu "Tambah Peringatan Pengebilan pada Kalendar Google" dan bagaimana ia membantu?

Can I pay my Astro bill by installment plan?

Can I pay my Astro bill by installment plan?

Boleh saya bayar bil Astro dengan pelan ansuran?

What will happen then if I refuse to pay my bill?

What will happen then if I refuse to pay my bill?

Apa yang akan berlaku jika saya enggan membayar bil saya?

How do I view my latest tax invoice/bill?

How do I view my latest tax invoice/bill?

Bagaimana cara untuk melihat bil/invois terkini saya?