Astro Fibre Bundle

Astro Fibre Bundle

Astro Fibre Bundle

What is Astro Fibre?

Apa itu Astro Fibre?

What is the difference between Astro Fibre Bundle and Astro Fibre subscription?

Apa perbezaan antara langganan Astro Fibre Bundle dan Astro Fibre?

I am an existing Astro & Broadband customer (Maxis/Allo); can I sign up for Astro Fibre offerings?

Saya pelanggan sedia ada Astro & Broadband (Maxis/Allo); boleh saya daftar untuk tawaran Astro Fibre?

I want to subscribe to Astro Fibre Bundle, is there a deposit fee before installation?

Saya mahu melanggan Astro Fibre Bundle, adakah terdapat bayaran deposit sebelum pemasangan?

I am currently subscribed to Astro & Broadband IPTV, am I eligible to upgrade/switch to Astro Fibre?

Saya sedang melanggan IPTV Astro & Broadband, layakkah saya untuk naik taraf/bertukar ke Astro Fibre?

Can I terminate the Astro Fibre Bundle service?

Boleh saya tamatkan perkhidmatan Astro Fibre Bundle?

Does Astro Fibre support copper wire infrastructure?

Adakah Astro Fibre menyokong infrastruktur wayar tembaga?

What is the download and upload speed for Astro Fibre?

Apa kelajuan muat turun dan muat naik Astro Fibre?

What is the difference between Astro Fibre and the current Astro & Broadband service?

Apa perbezaan antara perkhidmatan Astro Fibre & Astro Broadband terkini?

Is there a cancellation fee if I terminate my service? What will happen to my current bundle pack promotion?

Ada caj pembatalan kalau saya hentikan perkhidmatan? Apa akan terjadi pada promosi pek bundle saya yang sekarang?

I am subscribing to Astro Fibre Bundle; can I switch and sign up for Astro Fibre?

Saya melanggan Astro Fibre Bundle; boleh saya bertukar dan daftar Astro Fibre?

What happens if I move to a new location during the contract period?

Apakah yang berlaku jika saya berpindah ke lokasi baharu dalam tempoh kontrak?

How can I get the Mesh WiFi devices with Astro Fibre?

Macam mana boleh saya dapatkan peranti Mesh Wi-fi dengan Astro Fibre?

I am subscribing to Astro Fibre Bundle / Astro Fibre; can I get Mesh WiFi?

Saya melanggan Astro Fibre Bundle / Astro Fibre; boleh saya dapatkan Mesh Wi-fi?

I am subscribing to Astro Fibre Bundle 50Mbps with Primary Pack. I wish to upgrade my speed and TV pack to a higher bundle package, what will happen to my RM20 additional bundle rebate?

Saya melanggan Astro Fibre Bundle 50Mbps dengan Primary Pack. Saya mahu naik taraf kelajuan dan pek TV saya kepada pakej bundle yang lebih tinggi, apa akan terjadi pada tambahan rebat bundle RM20 saya?

I want to sign up for Astro Fibre + Sports subscription; will I get to enjoy any special offers?

Saya ingin melanggan pakej Astro Fibre + Sports; adakah saya akan mendapat apa-apa tawaran istimewa?

I want to subscribe to an Astro Fibre Bundle; will I get to enjoy any special promotion?

Saya ingin melanggan Astro Fiber Bundle; adakah saya boleh menikmati promosi istimewa?

What is the promotion period of the Astro Fibre Movies Pack December Campaign?

Apakah tempoh promosi Kempen Disember Astro Fibre Pek Movies?

Who is eligible for the Astro Fibre Movies Pack December Campaign?

Siapakah yang layak untuk mendapatkan tawaran kempen Disember Astro Fibre Pek Movies ini?

I am a Movies Pack customer; can I add on 50Mbps to my subscription to enjoy this offer?

Saya adalah pelanggan sedia ada Pek Movies; bolehkah saya menambah 50Mbps kepada langganan saya untuk menikmati tawaran ini?

‍What is the contract period for subscribing to Astro Fibre Bundle?

Apakah tempoh kontrak untuk melanggan Astro Fibre Bundle?

I am an existing 50 Mbps Astro Fibre customer; can I add on the Movies Pack to my subscription to enjoy this offer?

Saya adalah pelanggan sedia ada Astro Fibre 50Mbps; bolehkah saya menambah Pek Movies kepada langganan saya untuk menikmati tawaran ini?

What is the installation fee for the Mesh WiFi?

Berapa caj pemasangan Mesh Wi-fi?

What is the warranty period for all Astro Fibre devices?

Berapa lama tempoh waranti untuk semua peranti Astro Fibre?

What happens if my devices are faulty?

Apa yang berlaku jika peranti saya rosak?

I have my own Mesh device; can I use it with Astro Fibre?

Saya ada peranti Mesh saya sendiri; boleh saya gunakannya dengan Astro Fibre?

If I subscribe to the Mesh WiFi, is there a new contract for the device?

Kalau saya melanggan Mesh Wi-fi, adakah akan ada kontrak baharu untuk peranti ini?

What happens after 24 months, do I need to continue paying for the Mesh WiFi subscription?

Apa berlaku selepas 24 bulan, adakah saya perlu terus membayar langganan Mesh Wi-fi?

How do I cancel or terminate the Mesh WiFi subscription?

Macam mana untuk membatalkan atau menghentikan langganan Wi-fi Mesh?

I have terminated the Mesh WiFi subscription but I’ve failed to return the device. Is there a penalty fee applies?

Saya sudah hentikan langganan Mesh Wi-fi tapi belum pulangkan peranti. Adakah terdapat caj penalti?

Can I cancel my Astro Fibre subscription before service activation?

Bolehkah saya membatalkan langganan Astro Fibre saya sebelum pengaktifan servis?

If I terminate Astro Fibre within/after 24 months, will I need to pay additional penalty fees for the Mesh WiFi devices on top of the existing cancellation fee?

Kalau saya hentikan Astro Fibre dalam/selepas tempoh 24 bulan, perlukah saya membayar caj penalti untuk peranti Mesh Wi-fi di samping bayaran pembatalan?

My negligence has caused a fault in the device(s), is there any penalty fee imposed?

Kecuaian saya telah menyebabkan kerosakan peranti, adakah terdapat penalti?

What is the default IP address that I will receive for my Astro Fibre subscription?

Apakah alamat IP asal yang akan saya terima untuk langganan Astro Fibre saya?

My devices were stolen, will there be a penalty fee?

Peranti saya telah dicuri, adakah terdapat caj penalti?