• Help & Support
    Panduan Astro
  • >
  • All-new Astro PacksPek Astro Serba Baharu
  • >
  • General - New PacksUmum - Pek Baharu
  • >
  • Will I be charged switching fees if I removed any add-on content or services in the new packs?
    Adakah saya akan dikenakan caj pertukaran kalau saya buang mana-mana rancangan tambahan atau perkhidmatan dalam pek baharu?
All-new Astro Packs

Will I be charged switching fees if I removed any add-on content or services in the new packs?

Will I be charged switching fees if I removed any add-on content or services in the new packs?

Adakah saya akan dikenakan caj pertukaran kalau saya buang mana-mana rancangan tambahan atau perkhidmatan dalam pek baharu?

For Residential Astro Pay TV customers: An RM10 (excl. govt tax) switching fee is applicable for changes in add-on contents and/or services resulting in a reduction of monthly fees paid, but not applicable to bundle packs.

Note: Changes in the bundle packs & removal of Netflix - Premium Upgrade or Disney+ Hotstar (3 Months Pack) is not applicable for switching fees.

‍

Untuk pelanggan TV Berbayar Astro : Yuran penukaran RM10 (tidak  termasuk cukai kerajaan) akan dikenakan untuk perubahan dalam rancangan  tambahan dan/atau perkhidmatan yang mengakibatkan pengurangan bayaran bulanan  yang dibayar, tetapi tidak terpakai untuk pek gabung.

Nota: Perubahan dalam pek gabung; pengalihan keluar Netflix -  Naik Taraf Premium atau Disney+ Hotstar (Pek 3 Bulan) tidak terpakai untuk  yuran penukaran.

Related Articles
Artikel Berkenaan

Why are some streaming apps labelled with “coming soon”?

Why are some streaming apps labelled with “coming soon”?

How long do I have to wait until these streaming apps are available on Astro?

How long do I have to wait until these streaming apps are available on Astro?

Will all these streaming apps be available to me after they are officially launched?

Will all these streaming apps be available to me after they are officially launched?

Are all these streaming apps available on the Ultra and Ulti Box?

Are all these streaming apps available on the Ultra and Ulti Box?

I am not on the Ultra or Ulti Box; how do I access these streaming apps?

I am not on the Ultra or Ulti Box; how do I access these streaming apps?

Contact Us
Hubungi Kami
WhatsApp Chat

WhatsApp Chat

Saluran WhatsApp

Chat with us on WhatsApp for assistance.
Sembang bersama kami untuk bantuan.
Feedback Form

Feedback Form

Borang Maklum Balas

Tell us your concerns and we will get back to you soonest!
Maklumkan kepada kami bagaimana kami boleh membantu.