• Help & Support
    Panduan Astro
  • >
  • Technical HelpBantuan Teknikal
  • >
  • Technical Troubleshooting - Ultra Box / Ulti BoxPenyelesaian Masalah Teknikal - Ultra Box / Ulti Box
  • >
  • What do the different light colours on my Ultra Box or Ulti Box mean?
Technical Help

What do the different light colours on my Ultra Box or Ulti Box mean?

What do the different light colours on my Ultra Box or Ulti Box mean?

The different light colours on your Astro Ultra Box or Ulti Box informs you on the phase the box is going through.

‍

1. Ultra Box magenta light / Ulti Box purple light - Your box is turned "On". ‍

Press the Home button to launch Video On Demand and stream anytime or press channel number on your remote.

‍

2. Ultra Box / Ulti Box orange light - Your box is on "Standby" mode.

Your box is ready to be turned "On" or leave it in this mode to receive new software updates.

3. Ultra Box / Ulti Box blinking orange light - Your box is booting up.

Please wait a few minutes for the box to start.

‍

4. Ultra Box / Ulti box blinking blue light - Your box is downloading a software update.

Please wait a few minutes for the download to complete.

Related Articles
Artikel Berkenaan

What is 4K UHD? Tell me about the UHD content available with the Ultra Box.

Apakah 4K UHD? Saya mahu tahu tentang rancangan UHD yang sedia ada dengan Ultra Box.

What is the new user interface on my VOD Library?

What is the new user interface on the Ultra Box?

What is the new user interface on the Ulti Box?

What can I do with my unused satellite TV devices(PVR) if I have left Astro ?

Contact Us
Hubungi Kami
WhatsApp Chat

WhatsApp Chat

Saluran WhatsApp

Chat with us on WhatsApp for assistance.
Sembang bersama kami untuk bantuan.
Feedback Form

Feedback Form

Borang Maklum Balas

Tell us your concerns and we will get back to you soonest!
Maklumkan kepada kami bagaimana kami boleh membantu.