Astro customers can sign up for auto-debit or pay via WhatsApp, Astro Quick Pay and other authorized payment channels without surcharge for the fastest and easiest way to pay their Astro bills.
Kindly note that bill payments at retailer/convenience shops, kiosk, petrol stations, and selected e-Wallets will incur a surcharge of up to RM0.50 per transaction by the appointed collection agencies of RMS (formerly known as Razer/MOL),ATX, MobilityOne, and e-Pay.
Surcharge is imposed by 3rd party payment collection partners for services rendered.
Find out all the ways you can pay your bill below. Those marked with ‘*’ will be subject to surcharge by appointed collection agencies from January 2021 onwards.
A. HASSLE-FREE METHODS
Auto-Debit
Activate auto-debit payment via Astro Self-ServicePortal or visit anyAstro Customer Service Centre (CSC) branch to sign-up.
WhatsApp
1. Save Astro’s WhatsApp number 03-9543 3838 into your contacts and send “Hi”to us via WhatsApp.
2. Follow the instructions in the menu to proceed with your payments.
JomPAY
Look for the JomPAY logo on your latest bill, log into your preferred online banking platform, and submit your payment details.
• Biller Code: 9639 (unique to Astro only)
• Ref-1: <10-digit Astro account number>
B.ASTRO SELF-SERVICE METHODS
Astro Quick Pay
1. Visit pay.astro.com.my.
2. Just enter your 10-digit Astro Account Number and proceed with the instructions that follow.
AstroSelf-Service Portal
1. Login to Astro Self-ServicePortal to conveniently make your payment online.
2. You can also use this portal to check your billing and payment history.
Channel 200
1. Tune into CH200.
2. Select My Account.
3. Click on 'Make Payment' and follow the instructions displayed on the screen.
4. SMS the code shown on your TV to 33777.
5. Wait for the SMS reply with an attached link to proceed with your payment.
My Astro App
1. Download My Astro app (available for FREE on both Google Play & Apple App Store).
2. Register/Login/Link account and provide valid email address and mobile number.
3. Select My Account on the menu bar to view your outstanding balance and click on 'Let’s Pay' to make your bill payments.
4. You will receive a push notification in your message inbox verifying that your payment has been made, upon successful payment.
CustomerService Centre (CSC)
Options available:
• Kiosk*
• Over-the-counter payments (debit and credit card)
C.BANKS
Maybank
Options available:
• ATM
• Online banking
Visit maybank2u.com.my for more information.
PublicBank
Options available:
• ATM
• Cash Deposit Machine & Cheque Deposit
• Online banking
Visit pbebank.com for more information.
Bank Simpanan Nasional
Options available:
• ATM
• Cash Deposit Machine
• Online banking
• SMS banking
• BSN Ejen Bank Berdaftar (EBB)
• Over-the-counter payments
Visit mybsn.com.my for more information.
Agrobank
Options available:
• ATM
• Online banking
• Over-the-counter payments
Visit agrobank.com.my for more information.
D. e-WALLETS
RMS (Razer/ MOL)*
Razer Pay
ATX*
Boost, GoPayz, KelantanPay, PahangGo, Tapay, GoPay, MerchantTradeMoney, ToneGroup, Elinking, Mpay, Mcash, other various smaller wallets.
e-Pay*
Touch n Go (TnG), Grab Pay, Shopee, Lazada
E. OTHER METHODS
AssociatedRetailers
RMS (Razer/ MOL)
7-Eleven, 99 Speedmart*
ATX*
RedONEShop, Mobile Money, Mypospay, Runcit Hero (telecommunication shops), Parcel Hub (courier shops), Kiosk
Mobility One*
Kedai D’mart, TM Point, Pasaraya Sakan, various sundry shops
e-Pay*
Petrol stations (Petronas, Shell, BHP, Caltex),Family Mart, Econ Save, Mydin, Guardian, Watson, My News, Giant, Tesco
