<p id="" style="margin-top: 16px; margin-bottom: 16px">1. Please ensure your modem and router power plugs are securely connected to the power socket.</p>

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<div id=""><img alt="" height="auto" id="" loading="auto" src="https://dj7fdt04hl8tv.cloudfront.net/acm/media/acm-help-support/623ad272b114780e8ec4b217_6233f8d104194b7369875749_g.png" width="auto" /></div>
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<p id="" style="margin-top: 16px; margin-bottom: 16px">2. Alternatively, try to connect the power plug to a different power socket or power source. This step is to eliminate the possibility of faulty power socket which could cause the issue.</p>

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3. If issue persists, submit your <a href="https://support.astro.com.my/feedback-form" style="color: rgb(236, 0, 140); text-decoration: underline;"><strong id="">Feedback Form</strong></a> for further assistance.</p>

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