<p id="" style="margin-top: 16px; margin-bottom: 16px">Yes, if a device is faulty due to the customer's negligence, they will be subjected to a penalty fee for each device:</p><ul id="" style="list-style-position: inside;list-style-type: disc; margin-left: 24px;"><li id="">WiFi router: RM200</li></ul><ul id="" style="list-style-position: inside;list-style-type: disc; margin-left: 24px;"><li id="">Fibre modem: RM500</li></ul><ul id="" style="list-style-position: inside;list-style-type: disc; margin-left: 24px;"><li id="">Mesh WiFi: RM200/unit</li></ul><p id="" style="margin-top: 16px; margin-bottom: 16px">