<p id="" style="margin-top: 16px; margin-bottom: 16px">1. Ensure power cable &nbsp;is connected tightly.</p><p id="" style="margin-top: 16px; margin-bottom: 16px">2. Try to use another power socket / &nbsp;power source to eliminate faulty power sockets/power sources which could &nbsp;cause the issue.</p><figure id="" class="w-richtext-figure-type-image w-richtext-align-center" data-rt-type="image" data-rt-align="center"><div id=""><img src="https://dj7fdt04hl8tv.cloudfront.net/acm/media/acm-help-support/73e_6018f36b31a684c2662040da_5fc0b76331240307de4b091e_a.jpeg" id="" width="auto" height="auto" loading="auto"></div></figure><p id="" style="margin-top: 16px; margin-bottom: 16px">3. If the issue &nbsp;persists, submit your <a style="color: #ec008c; text-decoration: underline;"href="https://www.astro.com.my/contactus/form.aspx" target="_blank" id="">feedback form </a>for further assistance.</p>