Please allow 1-2 working days for payment to be posted in our Astro System if payment is made via non-real time channel. For immediate account reconnection;

Vis MMS:

a) Please photograph or scan your payment receipt,

b) Type "ASTROMMS<space>AC<space>10-Digit Astro Account No or ASTROMMS<space> 10-DigitAstro Account No", and MMS to 32777.

b) You will receive a confirmation SMS within 2 minutes. Please expect a response from Astro within 3hours.

c) If you do not receive a confirmation SMS, please resend your MMS, and carefully follow the format provided above.


Via WhatsApp;

WhatsApp us at 03-9543 3838, choose the billing menu option, and choose 'Get Help' to connect with one of our chat agents to send them the proof of payment for reconnection.