Astro Help & Support
Is there a cancellation fee if I terminate my service? What will happen to my current bundle pack promotion?
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Can I cancel my Astro Fibre subscription before service activation?
Can I terminate the Astro Fibre Bundle service?
Do I have to return my devices if I decide to terminate my bundle service?
I am an existing Astro & Broadband customer (Maxis/Allo); can I sign up for Astro Fibre Bundle offerings?
I am currently subscribed to Astro Fibre + a TV Pack and given an Ulti Box; can i upgrade to the Ultra Box?
I have terminated the Mesh WiFi subscription, but I've failed to return the device. Is there a penalty fee?
I want to subscribe to an Astro Fibre Bundle; will I get to enjoy any special promotion?
I want to subscribe to Astro Fibre Bundle, is there a deposit fee before installation?
If I subscribe to the Mesh WiFi, is there a new contract for the device?
My negligence has caused a fault in the device(s), is there any penalty fee imposed?