• Help & Support
    Panduan Astro
  • >
  • Billing & PaymentBil & Bayaran
  • >
  • BillingBil
  • >
  • If a customer terminated all their services with Astro, will they still receive their paper bill?
    Kalau seorang pelanggan menghentikan semua perkhidmatannya dengan Astro, adakah dia masih akan menerima bil bercetak?
Billing & Payment

If a customer terminated all their services with Astro, will they still receive their paper bill?

If a customer terminated all their services with Astro, will they still receive their paper bill?

Kalau seorang pelanggan menghentikan semua perkhidmatannya dengan Astro, adakah dia masih akan menerima bil bercetak?

Upon completion of the termination process, customer will receive one last closing bill stating the total amount due to Astro according to their billing option.

For customers who had opted to switch their billing option to e-bill or SMS bill, they will receive their final bill accordingly.

For customers who opted for paper bill, they will receive the final bill via paper bill. (The Paper Bill Charge will be applied).

Setelah  proses penamatan selesai, pelanggan akan menerima satu bil terakhir yang  menyatakan jumlah amaun yang perlu dibayar kepada Astro mengikut pilihan pengebilan mereka.    

Bagi pelanggan yang telah memilih e-bil atau bil SMS sebelum ini, mereka  akan menerima bil terakhir mengikut pilihan itu.    

Bagi pelanggan yang memilih bil bercetak, mereka akan menerima bil terakhir melalui bil bercetak. (Caj Bil Bercetak akan dikenakan).

Related Articles
Artikel Berkenaan
Contact Us
Hubungi Kami
WhatsApp Chat

WhatsApp Chat

Saluran WhatsApp

Chat with us on WhatsApp for assistance.
Sembang bersama kami untuk bantuan.
Feedback Form

Feedback Form

Borang Maklum Balas

Tell us your concerns and we will get back to you soonest!
Maklumkan kepada kami bagaimana kami boleh membantu.