Easy! You can activate the prepaid credit via:


Send 111<space>12-Digit-Smartcard Number<space>16-Digit Code to 33310 </space></space>

Example: 111 012345678910 1234567890123456

Online Self-Service

Step 1:  Log into the Online Self-Service Portal

Step 2: On the main page, click TOP UP and you will be able to reload via voucher or credit card.

Telephone (IVR) Self Service

Step 1: Dial 03-9543 8100 and select your preferred language

Step 2: Key in your 12-digit Astro smartcard number, followed by the # key for Prepaid Balance

Step 3: Select Option 1 to Top-up your smartcard

Note: The expiry date will be shown on the prepaid voucher. Customers are advised to check and activate the 16-digit-code before the expiry date.