- Photograph or scan your payment receipt, and send it to one of our contact platforms found here.
- OR photograph or scan your payment receipt, type “ASTROMMS<space> AC<space>10-Digit Astro Account No or ASTROMMS<space> 10-Digit Astro Account No”, and SMS to 32777.</space></space></space>
- OR walk into the nearest Customer Service Centre to make an enquiry, along with the payment receipt.