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  • How much cancellation fee will I be charged if I downgrade my packs or terminate Astro services before the end of my contract term?
    Berapa caj pembatalan yang akan dikenakan, sekiranya saya turun taraf pek sediada atau hentikan perkhidmatan Astro sebelum tamat terma kontrak saya?
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How much cancellation fee will I be charged if I downgrade my packs or terminate Astro services before the end of my contract term?

How much cancellation fee will I be charged if I downgrade my packs or terminate Astro services before the end of my contract term?

Berapa caj pembatalan yang akan dikenakan, sekiranya saya turun taraf pek sediada atau hentikan perkhidmatan Astro sebelum tamat terma kontrak saya?

The amount you're charged depends on:

  • Your contract period and how long’s left of your minimum term from the date your subscriptions end, calculated in months.
  • Your current box type – Ultra or Ulti/Other Astro Boxes
  • The packages you subscribe to, including App services such as Disney+ Hotstar and Netflix

‍

Jumlah yang dicaj keatas anda bergantung kepada:

‍

  • Tempoh kontrak anda dan baki tempoh minimum anda dari tarikh langganan anda tamat, dikira dalam bulan.
  • Jenis dekoder semasa anda – Ultra atau Ulti / Astro Box lain
  • Pakej yang anda langgani, termasuk perkhidmatan Aplikasi seperti Disney+ Hotstar dan Netflix
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