Service will be resumed after you make payment within 61 days. The monthly subscription fee will be prorated accordingly and are connection fee of RM20 will be applied upon service resumption. Service resumption after 62 days will be treated as a new application.

A reconnection fee of RM20 will be charged. If payment is made within 61 days from your bill cycle date, Astro Fibre services will resume within 1 hour of payment received. Your following month’s bill will be prorated accordingly.

Any service resumption attempt post 61 days will be treated as a new application with a 24-month contract.