Service will be resumed after you make payment within 61 days. The monthly subscription fee to be prorated accordingly and a reconnection fee of RM20 will be applied upon service resumption. Service resumption after 62 days will be treated as new application.
A reconnection fee of RM20 will be charged. If payment is made within 61 days from your bill cycle date, Astro & Broadband services will be resumed within 1 hour of payment received. Your following month’s bill will be prorated accordingly.
Any service resumption attempt post 61 days would be treated as a new application with a 24-month contract.