You can check your prepaid balance via:

Online Self Service

Simply login to your account to view your prepaid balance on the main page.


SMS 000<space>12-Digit-Smartcard to 33310</space>

Example:   000 012345678910

* Standard telco charges and Terms and Conditions apply for all SMS

NJOI Prepaid WhatsApp

Step 1: Send Hi to the NJOI WhatsApp number (03 9543 8100)

Step 2: Key-in 1 for Credit balance & Top Up