You can check your prepaid balance via:

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Online Self Service

Simply login to your account to view your prepaid balance on the main page.

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SMS

SMS 000<space>12-Digit-Smartcard to 33310</space>

Example:   000 012345678910

* Standard telco charges and Terms and Conditions apply for all SMS

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NJOI Prepaid WhatsApp

Step 1: Send Hi to the NJOI WhatsApp number (03 9543 8100)

Step 2: Key-in 1 for Credit balance & Top Up