STEP 1

Try to change channels on your Astro  remote.

INDICATOR: LED blinking 3 times / NO LED blink

SOLUTION: Replace new battery

Proceed to Step 2.

INDICATOR: LED blinking 1 time

Confirm it's not your Astro remote faulty, let's proceed to Step 3.

STEP 2

If issue remain after the battery replacement, this might be due to a faulty Astro remote.

Try changing the channel manually directly from the box front panel (If any).

If it's working, you might need to  replace your Astro remote.

You may walk-in to our nearest Customer Service Center for the replacement or purchase it directly from Astro Go Shop.

STEP 3

You need to refresh the box setting by initiate manually from box front panel.    

Refer to Refresh Box setting Guide steps here.