• Help & Support
    Panduan Astro
  • >
  • My AccountAkaun Saya
  • >
  • Astro Box & Smart Card/SIM Card Retrieval PolicyPolisi Pulangan Astro box & Kad Pintar/Kad SIM
  • >
  • Can I return the box even after I have been charged for the box fee?
    Adakah saya dibenarkan untuk memulangkan Astro box selepas saya dicaj untuk Astro box?
My Account

Can I return the box even after I have been charged for the box fee?

Can I return the box even after I have been charged for the box fee?

Adakah saya dibenarkan untuk memulangkan Astro box selepas saya dicaj untuk Astro box?

Yes, you can return the Astro Box & Smart Card/SIM Card even after being charged for the box fee. After successfully returning the box, Astro will proceed to refund the box fee within 30 days from the confirmation date of the returned items to our Astro warehouse.

Anda dibenarkan memulangkan Astro box, Kad pintar/Kad SIM walaupun selepas dicajuntuk bayaran kotak. Setelah berjaya mendapatkan semula kotak Astro & Kad Pintar/Kad SIM daripada pelanggan, Astro akan meneruskan pembayaran balik dalam tempoh 30 hari dari tarikh pengesahan pengembalian barang ke gudang Astro kami.

Related Articles
Artikel Berkenaan
Contact Us
Hubungi Kami
WhatsApp Chat

WhatsApp Chat

Saluran WhatsApp

Chat with us on WhatsApp for assistance.
Sembang bersama kami untuk bantuan.
Feedback Form

Feedback Form

Borang Maklum Balas

Tell us your concerns and we will get back to you soonest!
Maklumkan kepada kami bagaimana kami boleh membantu.