You are allowed to return the Astro Box & Smart Card/SIM Card even after being charged for the box fee. Upon successful retrieval of Astro Box & Smart Card/SIM Card from customer, Astro will proceed to refund the fee within 30 days from the confirmation date of the returned items to our Astro warehouse.
Am I allowed to return the box even after I have been charged for the box fee?
Adakah saya dibenarkan untuk memulangkan Astro box selepas saya dicaj untuk Astro box?
Anda dibenarkan memulangkan Astro box, Kad pintar/Kad SIM walaupun selepas dicajuntuk bayaran kotak. Setelah berjaya mendapatkan semula kotak Astro & Kad Pintar/Kad SIM daripada pelanggan, Astro akan meneruskan pembayaran balik dalam tempoh 30 hari dari tarikh pengesahan pengembalian barang ke gudang Astro kami.
