Products & Services

Find out other exciting Astro products & services.

Pay-Per-View (PPV)

Multiroom

On Demand

Personal Video Recorder (PVR)

High Definition (HD)

Interactive Voice Response (IVR)

Short Message Service (SMS)

Ultra Box

Ulti Box

What is Astro Channel 200?

What is High Definition (HD)?

What is the Pay-Per-View (PPV)?

What is Astro Multiroom?

What is Ultra Box?

How do NJOI customers access the options available in the telephony (IVR) system?

How do I unsubscribe from NJOI SMS marketing?

What is Personal Video Recorder (PVR)?

What is on demand?

What is Ulti Box?

What can I do via SMS?

How do I access Astro Channel 200?

Am I able to enjoy HD viewing?

How can I purchase PPV event(s)?

What can I enjoy with Astro Multiroom service?

What is 4K UHD? Tell me about the UHD content available with the Ultra Box.

Can I get PVR box?

What NJOI self-service transactions can be performed over the phone?

How do I get additional movies with on demand?

Can I watch 4K UHD programmes on the Ulti Box?

How do I check my account balance?

Why is there a requirement to enter a 10-digit account number?

Are there any extra charges if I were to use Astro Channel 200?

How do I subscribe to HD channels?

Can I purchase PPV events?

Do I need to have a minimum primary subscription in order for me to sign up for Astro Multiroom?

Am I eligible for the Ultra Box?

What is the contract period of the PVR box?

Will I be charged for on demand?

Am I eligible for the Ulti Box?

Are there any extra charges to my credit card when making payments?

What self-service transactions can be performed over the phone?

What can I do via Astro Channel 200?

Where do I view my HD channels?

I would like to purchase a PPV bundle that consists of multiple channels but some of the channels are already part of my subscription. Can I get the combo at a discounted rate?

Why is the 50% Multiroom offer no longer available?

How do I find out more information and sign up for the Ultra Box?

Is there a minimum subscription fee in order for me to maintain my PVR box?

Am I able to subscribe?

How much is the installation fee for the Ulti Box?

How do I reconnect my account?

Why is the option to ‘Reconnect’ unavailable in the IVR?

How do I subscribe to additional packages and/or value bundles?

Will I be charged for this service?

How will I be charged for my PPV purchases?

I am currently on the old Multiroom pricing. Will I be automatically switched to the new pricing?

I already have Ultra Box. How do I use all the new features?

Is there a recording fee attached to the PVR?

What internet speeds do I need to stream On Demand?

How do I find out more details or sign-up for the Ulti Box?

Why am I not receiving a payment reminder?

Why can’t I key in a specific amount for card payments

I have multiple set-top box, does the additional package apply to all set-top box?

Can I record Pay-Per-View events?

Is Astro Multiroom service available on NJOI?

Can the PVR service fee be added as an ala-carte?

Where and how can I access On Demand?

I already have the Ulti Box. How do I use all the new features?

What telco service providers are compatible with the SMS account balance service?

Can I preview the packages offered on Astro Channel 200?

Can I stream PPV events on Astro GO?

Will there be an installation fee for Multiroom service?

Does the PVR come with a warranty?

How do I request for a service upgrade?

I purchased the PPV pass but I have changed my mind. Can I cancel my order?

I want to unsubscribe from the Multiroom service. Will there be any penalty for this?