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Astro Fibre

Astro Fibre

Astro Fibre

What dead spots? Only sweet spots! Find out more about Astro Fibre high-speed broadband.
Mana ada zon hilang? Yang ada, zon hati girang! Ketahui lebih lanjut tentang Astro Fibre WiFi Kencang™!

Astro Fibre Bundle

Astro Fibre Bundle

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Astro Fibre

Astro Fibre

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Astro Fibre App

Aplikasi Astro Fibre

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What is Astro Fibre?

What is Astro Fibre?

Apa itu Astro Fibre?

What is Astro Fibre?

What is Astro Fibre?

Apa itu Astro Fibre?

What are the Astro Fibre offerings available?

What are the Astro Fibre offerings available?

Apakah tawaran Astro Fibre yang tersedia untuk saya?

What are the Astro Fibre Bundle offerings available?

What are the Astro Fibre Bundle offerings available?

Apakah tawaran Astro Fibre Bundle yang tersedia untuk saya?

What is the Astro Fibre app?

What is the Astro Fibre app?

Apakah itu Aplikasi Astro Fibre?

What is the difference between Astro Fibre Bundle and Astro Fibre subscription?

What is the difference between Astro Fibre Bundle and Astro Fibre subscription?

Apakah perbezaan di antara Astro Fibre Bundle dan Astro Fibre?

What is the difference between Astro Fibre Bundle and Astro Fibre subscription?

What is the difference between Astro Fibre Bundle and Astro Fibre subscription?

Apa perbezaan antara langganan Astro Fibre Bundle dan Astro Fibre?

Who is eligible to use the Astro Fibre app?

Who is eligible to use the Astro Fibre app?

Siapakah yang boleh menggunakan aplikasi Astro Fibre ini?

I am an existing Astro & Broadband customer (Maxis/Allo); can I sign up for Astro Fibre offerings?

I am an existing Astro & Broadband customer (Maxis/Allo); can I sign up for Astro Fibre offerings?

Saya pelanggan sedia ada Astro & Broadband (Maxis/Allo); boleh saya daftar untuk tawaran Astro Fibre?

What is the contract period for subscribing to Astro Fibre?

What is the contract period for subscribing to Astro Fibre?

Apakah tempoh kontrak untuk melanggan Astro Fibre?

I am an existing Astro Fibre customer with a WiFi 6 Huawei K562e router; how can I access the Astro Fibre app?

I am an existing Astro Fibre customer with a WiFi 6 Huawei K562e router; how can I access the Astro Fibre app?

Saya pengguna Astro Fibre sedia ada yang menggunakan router WiFi 6 Huawei K652e; bagaimanakah boleh saya dapatkan akses aplikasi Astro Fibre?

I am an existing Astro customer; can I sign up for the new packs with Astro Fibre?

I am an existing Astro customer; can I sign up for the new packs with Astro Fibre?

Saya adalah pelanggan Astro sedia ada; bolehkah saya mendaftar untuk pek baharu dengan Astro Fibre?

I am an existing Astro & Broadband customer (Maxis/Allo); can I sign up for Astro Fibre offerings?

I am an existing Astro & Broadband customer (Maxis/Allo); can I sign up for Astro Fibre offerings?

Saya adalah pelanggan Astro & Broadband sedia ada (Maxis/Allo); bolehkah saya mendaftar untuk tawaran Astro Fibre?

I am a new Astro Fibre customer with the RG21 router; how do I set up the app?

I am a new Astro Fibre customer with the RG21 router; how do I set up the app?

Saya adalah pengguna baharu Astro Fibre menggunakan router RG21; bagaimanakah cara untuk akses aplikasi Astro Fibre?

I am currently subscribed to/in contract with Astro & Broadband (Maxis/Allo), am I eligible to sign up for Standalone Broadband with Maxis/Allo?

I am currently subscribed to/in contract with Astro & Broadband (Maxis/Allo), am I eligible to sign up for Standalone Broadband with Maxis/Allo?

Saya adalah pelanggan Astro sedia ada/dalam kontrak dengan Astro & Broadband (Maxis/Allo), adakah saya layak untuk mendaftar jalur lebar sahaja (kendiri) dengan Maxis/Allo?

I want to subscribe to Astro Fibre Bundle, is there a deposit fee before installation?

I want to subscribe to Astro Fibre Bundle, is there a deposit fee before installation?

Saya mahu melanggan Astro Fibre Bundle, adakah terdapat bayaran deposit sebelum pemasangan?

How do I log in to the Astro Fibre app?

How do I log in to the Astro Fibre app?

Bagaimanakah cara untuk saya log masuk ke aplikasi Astro Fibre?

Is there a 12-month or 0-month contract if I sign up for Astro Fibre?

Is there a 12-month or 0-month contract if I sign up for Astro Fibre?

Adakah terdapat kontrak 12 bulan atau 0 bulan jika saya mendaftar untuk Astro Fibre?

I am currently subscribed to Astro & Broadband IPTV, am I eligible to upgrade/switch to Astro Fibre?

I am currently subscribed to Astro & Broadband IPTV, am I eligible to upgrade/switch to Astro Fibre?

Saya sedang melanggan IPTV Astro & Broadband, layakkah saya untuk naik taraf/bertukar ke Astro Fibre?

I have more than 1 Astro Fibre subscription; can I manage all of my subscriptions with the Astro Fibre app?

I have more than 1 Astro Fibre subscription; can I manage all of my subscriptions with the Astro Fibre app?

Saya mempunyai lebih daripada satu langganan Astro Fibre, adakah saya boleh menggunakan aplikasi Astro Fibre untuk mengurus semua langganan Astro Fibre saya?

Can I terminate the Astro Fibre Bundle service?

Can I terminate the Astro Fibre Bundle service?

Boleh saya tamatkan perkhidmatan Astro Fibre Bundle?

I am a current Astro Fibre customer; can I upgrade my internet speed?

I am a current Astro Fibre customer; can I upgrade my internet speed?

Saya adalah pelanggan Astro Fibre sedia ada; bolehkah saya menaik taraf kelajuan internet saya?

I have two Astro IDs; which one do I use to log in to the Astro Fibre app?

I have two Astro IDs; which one do I use to log in to the Astro Fibre app?

Saya mempunyai 2 Astro ID; yang manakah saya perlu gunakan untuk log masuk ke aplikasi Astro Fibre?

What is the scenario that is classified as non-standard Broadband installation?

What is the scenario that is classified as non-standard Broadband installation?

Apakah senario yang diklasifikasikan sebagai pemasangan Jalur Lebar bukan standard?

Does Astro Fibre support copper wire infrastructure?

Does Astro Fibre support copper wire infrastructure?

Adakah Astro Fibre menyokong infrastruktur wayar tembaga?

How many family members can I add to the Astro Fibre app?

How many family members can I add to the Astro Fibre app?

Berapa ramaikah ahli keluarga yang boleh saya tambahkan di dalam aplikasi Astro Fibre?

What is the download and upload speed for Astro Fibre?

What is the download and upload speed for Astro Fibre?

Apa kelajuan muat turun dan muat naik Astro Fibre?

What will happen to the service if I do not make payment on time?

What will happen to the service if I do not make payment on time?

Apakah yang akan berlaku kepada perkhidmatan jika saya tidak membuat bayaran mengikut tempoh yang ditetapkan?

I do not know how to use the app; where can I get more information?

I do not know how to use the app; where can I get more information?

Saya tidak tahu menggunakan aplikasi Astro Fibre; di manakah boleh saya dapatkan lebih informasi mengenai cara menggunakan aplikasi ini?

What is the difference between Astro Fibre and the current Astro & Broadband service?

What is the difference between Astro Fibre and the current Astro & Broadband service?

Apa perbezaan antara perkhidmatan Astro Fibre & Astro Broadband terkini?

How do I resume my service if it was suspended due to non-payment?

How do I resume my service if it was suspended due to non-payment?

Bagaimanakah cara untuk saya menyambung semula perkhidmatan setelah disekat kerana masalah bayaran?

Do I have to pay to access the Astro Fibre app?

Do I have to pay to access the Astro Fibre app?

Adakah saya perlu bayar untuk mengakses aplikasi Astro Fibre?

How long does it take to resume the service after I make payment?

How long does it take to resume the service after I make payment?

Berapa lama masa yang diambil untuk menyambung semula perkhidmatan selepas saya membuat pembayaran?

Is there a cancellation fee if I terminate my service? What will happen to my current bundle pack promotion?

Is there a cancellation fee if I terminate my service? What will happen to my current bundle pack promotion?

Ada caj pembatalan kalau saya hentikan perkhidmatan? Apa akan terjadi pada promosi pek bundle saya yang sekarang?

Can I use the Astro Fibre app to manage my account? (E.g.: bill payment, redeem exclusive rewards etc.)

Can I use the Astro Fibre app to manage my account? (E.g.: bill payment, redeem exclusive rewards etc.)

Adakah aplikasi Astro Fibre membenarkan saya untuk menguruskan akaun Astro saya? (cth: pembayaran bill, tebus tawaran eksklusif dll.)

I am subscribing to Astro Fibre Bundle; can I switch and sign up for Astro Fibre?

I am subscribing to Astro Fibre Bundle; can I switch and sign up for Astro Fibre?

Saya melanggan Astro Fibre Bundle; boleh saya bertukar dan daftar Astro Fibre?

Why are the speeds shown under “My Network Map” different from the speeds shown under “My Devices”?

Why are the speeds shown under “My Network Map” different from the speeds shown under “My Devices”?

Kenapa kelajuan internet yang ditunjukkan di “Peta Rangkaian” berbeza dengan kelajuan internet di “Peranti”?

What happens if I move to a new location during the contract period?

What happens if I move to a new location during the contract period?

Apakah yang berlaku jika saya berpindah ke lokasi baharu dalam tempoh kontrak?

I am unable to log in to the Astro Fibre app; what do I do now?

I am unable to log in to the Astro Fibre app; what do I do now?

Saya tidak boleh log masuk ke aplikasi Astro Fibre; apakah yang perlu saya lakukan sekarang?

How can I get the Mesh WiFi devices with Astro Fibre?

How can I get the Mesh WiFi devices with Astro Fibre?

Macam mana boleh saya dapatkan peranti Mesh Wi-fi dengan Astro Fibre?

I want to subscribe to Astro Fibre, is there a deposit fee before installation?

I want to subscribe to Astro Fibre, is there a deposit fee before installation?

Saya ingin melanggan Astro Fibre, adakah terdapat bayaran deposit sebelum pemasangan?

I am a new/existing Astro & Broadband with Maxis/Allo customer; can I access the Astro Fibre app?

I am a new/existing Astro & Broadband with Maxis/Allo customer; can I access the Astro Fibre app?

Saya adalah pengguna baharu/sedia ada Astro & Broadband bersama Maxis/Allo; bolehkah saya akses aplikasi Astro Fibre?

I am subscribing to Astro Fibre Bundle / Astro Fibre; can I get Mesh WiFi?

I am subscribing to Astro Fibre Bundle / Astro Fibre; can I get Mesh WiFi?

Saya melanggan Astro Fibre Bundle / Astro Fibre; boleh saya dapatkan Mesh Wi-fi?

Can I terminate the Astro Fibre service?

Can I terminate the Astro Fibre service?

Boleh saya tamatkan perkhidmatan Astro Fibre?

What happens if I click “delete my account” on the Astro Fibre app?

What happens if I click “delete my account” on the Astro Fibre app?

Apakah akan berlaku jika saya mengklik “padam akaun saya” dalam aplikasi Astro Fibre?

Does Astro Fibre support copper wire infrastructure?

Does Astro Fibre support copper wire infrastructure?

Adakah Astro Fibre menyokong infrastruktur wayar kuprum?

I am subscribing to Astro Fibre Bundle 50Mbps with Primary Pack. I wish to upgrade my speed and TV pack to a higher bundle package, what will happen to my RM20 additional bundle rebate?

I am subscribing to Astro Fibre Bundle 50Mbps with Primary Pack. I wish to upgrade my speed and TV pack to a higher bundle package, what will happen to my RM20 additional bundle rebate?

Saya melanggan Astro Fibre Bundle 50Mbps dengan Primary Pack. Saya mahu naik taraf kelajuan dan pek TV saya kepada pakej bundle yang lebih tinggi, apa akan terjadi pada tambahan rebat bundle RM20 saya?

I need further help; who can I contact?

I need further help; who can I contact?

Saya perlu bantuan lanjut; siapakah yang boleh saya hubungi?

What is the download and upload speed for Astro Fibre?

What is the download and upload speed for Astro Fibre?

Apakah kelajuan muat turun dan muat naik untuk Astro Fibre?

What is the difference between Astro Fibre and the current Astro & Broadband service?

What is the difference between Astro Fibre and the current Astro & Broadband service?

Apakah perbezaan di antara Astro Fibre dan Astro & Broadband?

Is there a cancellation fee if I terminate my service?

Is there a cancellation fee if I terminate my service?

Adakah terdapat caj pembatalan jika saya menamatkan perkhidmatan?

I want to sign up for Astro Fibre + Sports subscription; will I get to enjoy any special offers?

I want to sign up for Astro Fibre + Sports subscription; will I get to enjoy any special offers?

Saya ingin melanggan pakej Astro Fibre + Sports; adakah saya akan mendapat apa-apa tawaran istimewa?

I want to subscribe to an Astro Fibre Bundle; will I get to enjoy any special promotion?

I want to subscribe to an Astro Fibre Bundle; will I get to enjoy any special promotion?

Saya ingin melanggan Astro Fiber Bundle; adakah saya boleh menikmati promosi istimewa?

I am subscribing to Astro Fibre Bundle; can I switch and sign up for Astro Fibre?

I am subscribing to Astro Fibre Bundle; can I switch and sign up for Astro Fibre?

Saya melanggan Astro Fibre Bundle; bolehkah saya bertukar dan mendaftar untuk Astro Fibre?

What is the promotion period of the Astro Fibre Movies & Sports Campaign?

What is the promotion period of the Astro Fibre Movies & Sports Campaign?

Apakah tempoh promosi Kempen Movies & Sports Astro Fibre?

What happens if I move to a new location during the contract period?

What happens if I move to a new location during the contract period?

Apakah yang akan berlaku jika saya berpindah ke lokasi baharu dalam tempoh kontrak?

Who is eligible for the Astro Fibre Movies & Sports Campaign?

Who is eligible for the Astro Fibre Movies & Sports Campaign?

Siapakah yang layak untuk mendapatkan tawaran kempen Movies & Sports Astro Fibre ini?

How can I get the Mesh WiFi devices with Astro Fibre?

How can I get the Mesh WiFi devices with Astro Fibre?

Bagaimanakah saya boleh mendapatkan peranti WiFi Mesh dengan Astro Fibre?

I am a Movies Pack customer; can I add on 50Mbps to my subscription to enjoy this offer?

I am a Movies Pack customer; can I add on 50Mbps to my subscription to enjoy this offer?

Saya adalah pelanggan sedia ada Pek Movies; bolehkah saya menambah 50Mbps kepada langganan saya untuk menikmati tawaran ini?

‍What is the contract period for subscribing to Astro Fibre Bundle?

‍What is the contract period for subscribing to Astro Fibre Bundle?

Apakah tempoh kontrak untuk melanggan Astro Fibre Bundle?

I am subscribing to Astro Fibre Bundle / Astro Fibre; can I get Mesh WiFi?

I am subscribing to Astro Fibre Bundle / Astro Fibre; can I get Mesh WiFi?

Saya melanggan Astro Fibre Bundle / Astro Fibre; bolehkah saya mendapat Mesh WiFi?

I am an existing 50 Mbps Astro Fibre customer; can I add on the Movies Pack to my subscription to enjoy this offer?

I am an existing 50 Mbps Astro Fibre customer; can I add on the Movies Pack to my subscription to enjoy this offer?

Saya adalah pelanggan sedia ada Astro Fibre 50Mbps; bolehkah saya menambah Pek Movies kepada langganan saya untuk menikmati tawaran ini?

What is the installation fee for the Mesh WiFi?

What is the installation fee for the Mesh WiFi?

Berapa caj pemasangan Mesh Wi-fi?

What is the warranty period for all Astro Fibre devices?

What is the warranty period for all Astro Fibre devices?

Berapa lama tempoh waranti untuk semua peranti Astro Fibre?

What happens if my devices are faulty?

What happens if my devices are faulty?

Apa yang berlaku jika peranti saya rosak?

I have my own Mesh device; can I use it with Astro Fibre?

I have my own Mesh device; can I use it with Astro Fibre?

Saya ada peranti Mesh saya sendiri; boleh saya gunakannya dengan Astro Fibre?

What is the installation fee for the Mesh WiFi?

What is the installation fee for the Mesh WiFi?

Berapakah bayaran pemasangan untuk Mesh WiFi?

What is the warranty period for all Astro Fibre devices?

What is the warranty period for all Astro Fibre devices?

Berapakah tempoh jaminan untuk semua peranti Astro Fibre?

If I subscribe to the Mesh WiFi, will there be a new contract for the device?

If I subscribe to the Mesh WiFi, will there be a new contract for the device?

Jika saya melanggan Mesh WiFi, adakah terdapat kontrak baharu untuk peranti tersebut?

If I subscribe to the Mesh WiFi, is there a new contract for the device?

If I subscribe to the Mesh WiFi, is there a new contract for the device?

Kalau saya melanggan Mesh Wi-fi, adakah akan ada kontrak baharu untuk peranti ini?

What happens if my devices are faulty?

What happens if my devices are faulty?

Apakah yang berlaku jika peranti saya rosak?

What happens after 24 months, do I need to continue paying for the Mesh WiFi subscription?

What happens after 24 months, do I need to continue paying for the Mesh WiFi subscription?

Apa berlaku selepas 24 bulan, adakah saya perlu terus membayar langganan Mesh Wi-fi?

I have my own Mesh device; can I use it with Astro Fibre?

I have my own Mesh device; can I use it with Astro Fibre?

Saya mempunyai peranti Mesh saya sendiri; bolehkah saya menggunakannya dengan Astro Fibre?

How do I cancel or terminate the Mesh WiFi subscription?

How do I cancel or terminate the Mesh WiFi subscription?

Macam mana untuk membatalkan atau menghentikan langganan Wi-fi Mesh?

I have terminated the Mesh WiFi subscription but I’ve failed to return the device. Is there a penalty fee applies?

I have terminated the Mesh WiFi subscription but I’ve failed to return the device. Is there a penalty fee applies?

Saya sudah hentikan langganan Mesh Wi-fi tapi belum pulangkan peranti. Adakah terdapat caj penalti?

Can I cancel my Astro Fibre subscription before service activation?

Can I cancel my Astro Fibre subscription before service activation?

Bolehkah saya membatalkan langganan Astro Fibre saya sebelum pengaktifan servis?

If I terminate Astro Fibre within/after 24 months, will I need to pay additional penalty fees for the Mesh WiFi devices on top of the existing cancellation fee?

If I terminate Astro Fibre within/after 24 months, will I need to pay additional penalty fees for the Mesh WiFi devices on top of the existing cancellation fee?

Kalau saya hentikan Astro Fibre dalam/selepas tempoh 24 bulan, perlukah saya membayar caj penalti untuk peranti Mesh Wi-fi di samping bayaran pembatalan?

What happens after 24 months, do I need to continue paying for the Mesh WiFi subscription?

What happens after 24 months, do I need to continue paying for the Mesh WiFi subscription?

Apa yang akan berlaku selepas 24 bulan, adakah saya perlu meneruskan bayaran untuk langganan Mesh WiFi?

If I terminate Astro Fibre within/after 24 months, will I need to pay additional penalty fees for the Mesh WiFi devices on top of the existing cancellation fee?

If I terminate Astro Fibre within/after 24 months, will I need to pay additional penalty fees for the Mesh WiFi devices on top of the existing cancellation fee?

Jika saya menamatkan Astro Fibre dalam tempoh/selepas 24 bulan, adakah saya perlu membayar yuran penalti tambahan untuk peranti Mesh WiFi di samping yuran pembatalan sedia ada?

My negligence has caused a fault in the device(s), is there any penalty fee imposed?

My negligence has caused a fault in the device(s), is there any penalty fee imposed?

Kecuaian saya telah menyebabkan kerosakan peranti, adakah terdapat penalti?

How do I cancel or terminate the Mesh WiFi subscription?

How do I cancel or terminate the Mesh WiFi subscription?

Bagaimana cara membatalkan atau menamatkan langganan WiFi Mesh?

I have terminated the Mesh WiFi subscription, but I’ve failed to return the device. Is there a penalty fee?

I have terminated the Mesh WiFi subscription, but I’ve failed to return the device. Is there a penalty fee?

Saya telah menamatkan langganan Mesh WiFi, tetapi saya gagal memulangkan peranti tersebut. Adakah terdapat bayaran penalti?

My negligence has caused a fault in the device(s), are there any penalty fees?

My negligence has caused a fault in the device(s), are there any penalty fees?

Kecuaian saya telah menyebabkan kerosakan pada peranti, adakah terdapat sebarang bayaran penalti?

My devices were stolen, will there be a penalty?

My devices were stolen, will there be a penalty?

Peranti saya telah dicuri, adakah terdapat caj penalti?

Can I cancel my Astro Fibre subscription before service activation?

Can I cancel my Astro Fibre subscription before service activation?

Bolehkah saya membatalkan langganan Astro Fibre saya sebelum pengaktifan servis?

What is the default IP address that I will receive for my Astro Fibre subscription?

What is the default IP address that I will receive for my Astro Fibre subscription?

Apakah alamat IP asal yang akan saya terima untuk langganan Astro Fibre saya?

What is the default IP address that I will receive for my Astro Fibre subscription?

What is the default IP address that I will receive for my Astro Fibre subscription?

Apakah alamat IP asal yang akan saya terima untuk langganan Astro Fibre saya?

My devices were stolen, will there be a penalty fee?

My devices were stolen, will there be a penalty fee?

Peranti saya telah dicuri, adakah terdapat caj penalti?