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All-new Astro Packs

All-new Astro Packs

Pek Astro Serba Baharu

Find out everything about our all-new Astro packs designed for customers in the streaming and connected world. (as of 9 February 2023)
Ketahui segala-galanya tentang pek Astro baharu kami yang direka untuk pelanggan dalam penstriman dan dunia berhubung. (mulai 9 Februari 2023)

Astro GO

Astro GO

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Astro GO+

Astro GO+

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Changes to your Astro Contract (Broadband)

Perubahan pada Kontrak Astro (Broadband) anda

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Changes to your Astro Contract (TV)

Perubahan pada Kontrak Astro (TV) anda

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General - New Packs

Umum - Pek Baharu

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Netflix App on Ultra/Ulti Box

Aplikasi Netflix pada Ultra/Ulti Box

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Netflix (General Enquiries)

Netflix (Pertanyaan Umum)

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Other Apps

Aplikasi lain

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Updates

Maklumat Terkini

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Astro Liga Malaysia

Astro Liga Malaysia

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Coming Soon Apps

Coming Soon Apps

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I am an Astro IPTV customer, when can I sign for the New Packs and enjoy Netflix on the Ultra/Ulti Box?

I am an Astro IPTV customer, when can I sign for the New Packs and enjoy Netflix on the Ultra/Ulti Box?

Saya pelanggan Astro IPTV, bila saya boleh mendaftar Pek Baharu dan menikmati Netflix di Ultra/Ulti Box?

How many concurrent accesses do I get with Astro GO on the new packs?

How many concurrent accesses do I get with Astro GO on the new packs?

Berapa akses serentak yang saya dapat dengan Astro GO dalam pek baharu?

What is Netflix?

What is Netflix?

Apa itu Netflix?

What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?

What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?

Apakah yang akan berlaku sekiranya saya turun taraf pek saya atau hentikan perkhidmatan Astro sebelum terma kontrak saya tamat?

How do I create Astro ID?

How do I create Astro ID?

Bagaimanakah cara mencipta ID Astro?

Why is Astro introducing new packs?

Why is Astro introducing new packs?

Kenapa Astro memperkenalkan pek-pek baharu?

I want to remain on my existing Movies/Starter Plus/Value Plus Packs. Can I still access Disney+ Hotstar?

I want to remain on my existing Movies/Starter Plus/Value Plus Packs. Can I still access Disney+ Hotstar?

Saya ingin mengekalkan langganan Movies/Starter Plus/Value Plus Pack saya yang sedia ada. Adakah saya masih boleh mengakses Disney+ Hotstar?

What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?

What will happen if I downgrade my packs or terminate Astro services before the end of my contract term?

Apakah yang akan berlaku sekiranya saya turun taraf pek saya atau hentikan perkhidmatan Astro sebelum terma kontrak saya tamat?

What is Astro GO+?

What is Astro GO+?

Apa itu Astro GO+?

What is the Liga Malaysia? 

What is the Liga Malaysia? 

Apakah Liga Malaysia?

Why are some streaming apps labelled with “coming soon”?

Why are some streaming apps labelled with “coming soon”?

Why are some streaming apps labelled with “coming soon”?

How do I access Netflix on my Ultra/Ulti Box?

How do I access Netflix on my Ultra/Ulti Box?

Bagaimana cara untuk mengakses Netflix di Ultra/Ulti Box saya?

Which new pack comes with Netflix?

Which new pack comes with Netflix?

Apakah pek baharu yang datang bersama langganan Netflix?

I have an Ultra/Ulti Box and I've subscribed to the new packs with Netflix, but I why can't access Netflix on my Ultra/Ulti Box?

I have an Ultra/Ulti Box and I've subscribed to the new packs with Netflix, but I why can't access Netflix on my Ultra/Ulti Box?

Saya menggunakan Ultra/Ulti Box dan saya sudah melanggan pek baharu dengan Netflix tapi kenapa saya tak boleh mengakses Netflix di Ultra/Ulti Box saya?

How many devices can I link on Astro GO with the new packs?

How many devices can I link on Astro GO with the new packs?

Berapa peranti yang saya boleh dipautkan di Astro GO dengan pek baharu?

Will my contract be automatically renewed upon expiry?

Will my contract be automatically renewed upon expiry?

Adakah kontrak saya akan diperbaharui secara automatik apabila komitmen sediada telah tamat tempoh?

Will my contract be automatically renewed upon expiry?

Will my contract be automatically renewed upon expiry?

Adakah kontrak saya akan diperbaharui secara automatik apabila komitmen sediada telah tamat tempoh?

I’m currently a Movies Pack customer. Must I subscribe to the new packs to continue to access HBO Go?

I’m currently a Movies Pack customer. Must I subscribe to the new packs to continue to access HBO Go?

Saya merupakan pelanggan Movies Pack. Adakah saya perlu melanggan pek baharu untuk terus mengakses HBO Go?

Will I be charged for Astro GO+?

Will I be charged for Astro GO+?

Adakah saya akan dikenakan bayaran untuk Astro GO+?

I am a Sports Pack customer; do I need to sign up for Liga Malaysia to enjoy Malaysian Football League competitions?

I am a Sports Pack customer; do I need to sign up for Liga Malaysia to enjoy Malaysian Football League competitions?

Saya merupakan pelanggan pek Sports. Adakah saya perlu menambah Liga Malaysia di dalam langganan saya untuk menikmati perlawanan Liga Bola Sepak Malaysia?

What are the new adjustments, as of 9 February 2023?

What are the new adjustments, as of 9 February 2023?

Apakah pelarasan baharu yang telah dibuat, mulai 9 Februari 2023?

How long do I have to wait until these streaming apps are available on Astro?

How long do I have to wait until these streaming apps are available on Astro?

How long do I have to wait until these streaming apps are available on Astro?

What is the contract period for subscribing to the new packs?

What is the contract period for subscribing to the new packs?

Apakah tempoh kontrak/komitmen untuk melanggan pek-pek baharu?

How do I link my Netflix account on my Ultra/Ulti Box?

How do I link my Netflix account on my Ultra/Ulti Box?

Bagaimana cara untuk pautkan akaun Netflix saya pada Ultra/Ulti Box saya?

I would like to link a new device on my Astro GO. Can I do that?

I would like to link a new device on my Astro GO. Can I do that?

Saya ingin memautkan peranti baharu saya di Astro GO. Bolehkah saya berbuat sedemikian?

When will the new packages be available?

When will the new packages be available?

Bilakah pakej baharu akan disediakan?

I would like to subscribe to iQIYI with Astro. Must I subscribe to the new packs to be able to add on iQIYI to my subscription?

I would like to subscribe to iQIYI with Astro. Must I subscribe to the new packs to be able to add on iQIYI to my subscription?

Saya ingin melanggan iQIYI dengan Astro. Adakah saya perlu melanggan pek baharu untuk menambah iQIYI pada langganan saya?

How do I know if my new pack includes Netflix?

How do I know if my new pack includes Netflix?

Bagaimanakah cara untuk mengetahui Netflix sudah termasuk dalam pek baharu saya?

What are the new packs?

What are the new packs?

Apa pek-pek baharu yang ada?

How do I add on Astro GO+ to my subscription?

How do I add on Astro GO+ to my subscription?

Bagaimana cara untuk saya menambah langganan Astro GO+?

When will the Liga Malaysia be available?

When will the Liga Malaysia be available?

Bilakah Liga Malaysia boleh didapati?

Will all these streaming apps be available to me after they are officially launched?

Will all these streaming apps be available to me after they are officially launched?

Will all these streaming apps be available to me after they are officially launched?

How much cancellation fee will I be charged if I downgrade my packs or terminate Astro services before the end of my contract term?

How much cancellation fee will I be charged if I downgrade my packs or terminate Astro services before the end of my contract term?

Berapa caj pembatalan yang akan dikenakan, sekiranya saya turun taraf pek sediada atau hentikan perkhidmatan Astro sebelum tamat terma kontrak saya?

I used to have 4 concurrent access with my previous pack. Why the downgrade to only 2 concurrent access?

I used to have 4 concurrent access with my previous pack. Why the downgrade to only 2 concurrent access?

Saya mempunyai 4 akses serentak dengan pek saya yang sebelum ini. Kenapa telah turun taraf kepada 2 akses serentak sahaja?

I signed up for the Entertainment Plus / Movies Plus / Sports Plus pack that includes Netflix. How do I activate my Netflix account?

I signed up for the Entertainment Plus / Movies Plus / Sports Plus pack that includes Netflix. How do I activate my Netflix account?

Saya mendaftar untuk pek Entertainment Plus yang mengandungi Netflix. Bagaimana cara untuk mengaktifkan akaun Netflix saya?

How do I subscribe to the new packs?

How do I subscribe to the new packs?

Bagaimana cara untuk melanggan pek baharu?

What is the difference between Astro GO and Astro GO+?

What is the difference between Astro GO and Astro GO+?

Apakah perbezaan antara Astro GO dan Astro GO+?

How do I watch the matches as part of Liga Malaysia?

How do I watch the matches as part of Liga Malaysia?

Bagaimana saya boleh menonton perlawanan yang terdapat di dalam Liga Malaysia?

Are all these streaming apps available on the Ultra and Ulti Box?

Are all these streaming apps available on the Ultra and Ulti Box?

Are all these streaming apps available on the Ultra and Ulti Box?

I am not on the Ultra or Ulti Box; how do I access these streaming apps?

I am not on the Ultra or Ulti Box; how do I access these streaming apps?

I am not on the Ultra or Ulti Box; how do I access these streaming apps?

How to apply parental control on Netflix with my Ultra and Ulti Box?

How to apply parental control on Netflix with my Ultra and Ulti Box?

Bagaimana cara untuk mengenakan kawalan ibu bapa dalam Netflix dengan Ultra dan Ulti Box saya?

Will I be able to access Netflix on my Ultra/Ulti Box?

Will I be able to access Netflix on my Ultra/Ulti Box?

Adakah saya akan dapat mengakses Netflix di Ultra/Ulti Box?

How are cancellation fee calculated?

How are cancellation fee calculated?

Bagaimana caj pembatalan dikira?

Must I get an Ultra/Ulti Box to subscribe to these new packs?

Must I get an Ultra/Ulti Box to subscribe to these new packs?

Perlukah saya dapatkan Ultra/Ulti Box untuk melanggan pek-pek baharu ini?

Can I purchase additional concurrent access for Astro GO?

Can I purchase additional concurrent access for Astro GO?

Adakah saya dibenarkan membuat pembelian bagi akses serentak tambahan untuk Astro GO?

What devices can benefit from the increase in simultaneous viewing provided by Astro GO+?

What devices can benefit from the increase in simultaneous viewing provided by Astro GO+?

Apakah peranti yang boleh mendapat manfaat daripada tontonan serentak yang disediakan oleh Astro GO+?

Must I get an Ultra/ Ulti Box to subscribe to the Liga Malaysia?

Must I get an Ultra/ Ulti Box to subscribe to the Liga Malaysia?

Adakah saya perlu mendapatkan Ultra/Ulti Box untuk melanggan Liga Malaysia?

I am an existing Astro customer; must I get the new packs?

I am an existing Astro customer; must I get the new packs?

Saya pelanggan sedia ada Astro; perlukah saya melanggan pek baharu?

What do I do if I’m having trouble watching Netflix on the Ultra/Ulti Box?

What do I do if I’m having trouble watching Netflix on the Ultra/Ulti Box?

Apakah yang perlu saya buat sekiranya saya mengalami masalah untuk menonton Netflix di Ultra/Ulti Box?

Can I use Astro Go on my Smart TV / Android TV?

Can I use Astro Go on my Smart TV / Android TV?

Adakah saya boleh menggunakan Astro Go di Smart TV / Android TV saya?

How do I change my Netflix plan or account information?

How do I change my Netflix plan or account information?

Bagaimana cara untuk menukar pelan atau maklumat akaun Netflix saya?

How do I check my contract information?

How do I check my contract information?

Bagaimana cara untuk menyemak maklumat kontrak saya?

What can I use the cloud recording storage for?

What can I use the cloud recording storage for?

Apakah yang boleh dimanfaatkan dengan storan rakaman awan?

How many devices can I access Netflix at once?

How many devices can I access Netflix at once?

How many devices can I access Netflix at once?

I am an IPTV customer who does not have the Ultra Box. CH741 is available to on my Astro Box but why I can't access Netflix using that channel?

I am an IPTV customer who does not have the Ultra Box. CH741 is available to on my Astro Box but why I can't access Netflix using that channel?

Saya merupakan pelanggan Astro IPTV dan tidak menggunakan Ultra Box. Kenapa saya tidak boleh mengakses Netflix walaupon Astro dekoder saya boleh membuka saluran 741?

As a current Astro customer, will I be charged a switching fee for moving to these new packs?

As a current Astro customer, will I be charged a switching fee for moving to these new packs?

Sebagai pelanggan Astro sedia ada, adakah saya akan dikenakan caj penukaran bila beralih kepada pek baharu ini?

Can I switch from one contract to another for the new packs? Will I be charged a switching fee?

Can I switch from one contract to another for the new packs? Will I be charged a switching fee?

Adakah saya dibenarkan menukar daripada satu kontrak kepada kontrak lain untuk pek baharu? Ada sebarang caj penukaran dikenakan?

How do I add a new or an existing Netflix account to my Astro Bill?

How do I add a new or an existing Netflix account to my Astro Bill?

Bagaimana cara untuk menambah akaun Netflix baharu atau sedia ada kepada Bil Astro saya?

What happens if Astro GO+ is removed from my subscription?

What happens if Astro GO+ is removed from my subscription?

Apa yang akan terjadi sekiranya saya mengeluarkan Astro GO+ daripada langganan saya?

What if I would like to change my 24-months commitment period to 12-months? Is there a penalty? How will the commitment period be calculated?

What if I would like to change my 24-months commitment period to 12-months? Is there a penalty? How will the commitment period be calculated?

Bagaimana kalau saya mahu menukar tempoh komitmen 24 bulan saya kepada 12 bulan? Ada penalti? Bagaimana tempoh komitmen akan dikira?

I have added a Netflix account to my Astro bill. Do I need to perform any activation?

I have added a Netflix account to my Astro bill. Do I need to perform any activation?

Saya sudah menambah akaun Netflix ke bil Astro saya. Perlukah saya membuat pengaktifan?

As a current Astro customer, what happens to my existing contracts upon moving to these new packs?

As a current Astro customer, what happens to my existing contracts upon moving to these new packs?

Sebagai pelanggan Astro sedia ada, apakah yang akan berlaku kepada kontrak sedia ada apabila saya berpindah ke pek baharu ini?

Will there be a penalty to remove Astro GO+ from my subscription?

Will there be a penalty to remove Astro GO+ from my subscription?

Adakah saya akan didenda jika saya mengeluarkan Astro GO+ daripada langganan saya?

What if I would like to change my 12-months commitment period to 24-months? Will it be prorated? How will the commitment period be calculated?

What if I would like to change my 12-months commitment period to 24-months? Will it be prorated? How will the commitment period be calculated?

Bagaimanakah cara untuk saya menukarkan tempoh komitmen 12 bulan kepada 24 bulan? Adakah bayaran akan diselaraskan? Bagaimana tempoh komitmen akan dikira?

Will I be charged switching fees if I removed any add-on content or services in the new packs?

Will I be charged switching fees if I removed any add-on content or services in the new packs?

Adakah saya akan dikenakan caj pertukaran kalau saya buang mana-mana rancangan tambahan atau perkhidmatan dalam pek baharu?

When I create a new Netflix account to link to my Astro Bill, will I lose all my current watching history in Netflix?

When I create a new Netflix account to link to my Astro Bill, will I lose all my current watching history in Netflix?

Sekiranya saya membuat akaun Netflix baharu untuk dipaut kepada bil Astro saya, adakah saya akan kehilangan semua sejarah tontonan saya di Netflix?

I am currently subscribed to Platinum Pack / Multiroom Smart TV and have a cloud storage add-on, what happens when Astro GO+ is launched?

I am currently subscribed to Platinum Pack / Multiroom Smart TV and have a cloud storage add-on, what happens when Astro GO+ is launched?

Saya sedang melanggan Pek Platinum/Multiroom Smart TV dan memiliki rakaman awan tambahan. Apa terjadi apabila Astro GO+ dilancarkan?

I forgot my Netflix username or password. How do I find my username or reset my password?

I forgot my Netflix username or password. How do I find my username or reset my password?

Saya terlupa akaun Netflix saya yang mana terikat dengan Akaun Astro saya. Bagaimana cara untuk mengetahuinya?

By moving to the new packs, how will my monthly bill be impacted?

By moving to the new packs, how will my monthly bill be impacted?

Setelah saya beralih ke pek baharu, apa terjadi pada bil bulanan saya?

What happens once the complimentary Astro GO+ launch offer ends on 31/01/2023?

What happens once the complimentary Astro GO+ launch offer ends on 31/01/2023?

Apa akan terjadi setelah tawaran pelancaran Astro GO+ yang percuma ini berakhir pada 31/01/2023?

I forgot which Netflix account is associated with my Astro Account. How do I find that out?

I forgot which Netflix account is associated with my Astro Account. How do I find that out?

Saya terlupa akaun Netflix saya yang mana terikat dengan Akaun Astro saya. Bagaimana cara untuk mengetahuinya?

I am a new Astro customer; must I get the new packs?

I am a new Astro customer; must I get the new packs?

Saya pelanggan Astro baharu; perlukah saya melanggan pek baharu?

I do not wish to continue subscribing to Astro GO+ and I have more than 200 hours of recorded content. What will happen to my recorded content?

I do not wish to continue subscribing to Astro GO+ and I have more than 200 hours of recorded content. What will happen to my recorded content?

Saya tidak mahu meneruskan langganan Astro GO+ dan saya mempunyai rakaman kandungan melebihi 200 jam. Apa yang akan terjadi kepada rakaman kandungan tersebut?

I am not interested in these new packs; I would like to add on/upgrade <old pack> to my subscription.

I am not interested in these new packs; I would like to add on/upgrade <old pack> to my subscription.

Saya tidak berminat dengan pek-pek baharu ini tetapi ingin menambah/naik taraf <pek lama> kepada langganan saya.

What will happen to my Netflix account if I cancel my Astro service or change my Astro package?

What will happen to my Netflix account if I cancel my Astro service or change my Astro package?

Apakah yang akan berlaku kepada akaun Netflix saya sekiranya saya membatalkan perkhidmatan Astro atau menukar pakej Astro saya?

What happens to my Netflix account if I move to a new address?

What happens to my Netflix account if I move to a new address?

Apakah yang berlaku kepada akaun Netflix saya kalau saya berpindah ke alamat baharu?

If I do not want a particular service/pack that is currently available in the new packs, can I replace it with another?

If I do not want a particular service/pack that is currently available in the new packs, can I replace it with another?

Sekiranya saya tidak berminat dengan perkhidmatan/pek yang tersedia ada dalam pek baharu, bolehkah saya menggantikannya dengan perkhidmatan/pek yang lain?

I am not interested in these new packs; I would like to add multiroom to my subscription.

I am not interested in these new packs; I would like to add multiroom to my subscription.

Saya tidak berminat dengan pek-pek baharu ini tetapi ingin menambah multiroom ke langganan saya.

How do I cancel Netflix?

How do I cancel Netflix?

Bagaimanakah cara untuk membatalkan langganan Netflix?

I would like to change the Netflix account linked to my Astro pack. What should I do?

I would like to change the Netflix account linked to my Astro pack. What should I do?

Saya ingin menukarkan akaun Netflix yang dipaut bersama pek Astro saya. Apa yang perlu saya lakukan?

Can I purchase my preferred channels individually (ala carte) from the new packs?

Can I purchase my preferred channels individually (ala carte) from the new packs?

Adakah saya dibenarkan membeli saluran kegemaran saya secara individu (ala carte) daripada pek baharu?

Can I make a change in package selection? Is there a penalty, and how will the commitment period be calculated?

Can I make a change in package selection? Is there a penalty, and how will the commitment period be calculated?

Adakah saya dibenarkan membuat penukaran pakej pilihan? Adakah penalti akan dikenakan dan bagaimana tempoh komitmen dikira?

My account is suspended/disconnected. Would I have to take up the new packs when I reconnect?

My account is suspended/disconnected. Would I have to take up the new packs when I reconnect?

Akaun saya telah disekat/ditamatkan perkhidmatan. Adakah saya perlu mengambil pek baharu bila saya sambungkan semula?

Will Netflix be automatically added to my Astro subscription?

Will Netflix be automatically added to my Astro subscription?

Adakah Netflix akan ditambah secara automatik kepada langganan Astro saya?

Is there any special promotional offer for the launch of these new packs?

Is there any special promotional offer for the launch of these new packs?

Adakah sebarang promosi istimewa ditawarkan dengan pelancaran pek-pek baharu ini?

​Will Astro censor Netflix content?

​Will Astro censor Netflix content?

Adakah Astro akan menapis rancangan Netflix?

I have signed up for two (2) or more main Astro subscriptions bundled with Netflix. Will I be entitled for multiple Netflix subscriptions?

I have signed up for two (2) or more main Astro subscriptions bundled with Netflix. Will I be entitled for multiple Netflix subscriptions?

Saya dah mendaftar untuk dua (2) atau lebih langganan Astro utama digabungkan dengan Netflix. Adakah saya layak untuk lebih daripada satu langganan Netflix?

Will I lose my Cloud recordings when I subscribe to the new packs?

Will I lose my Cloud recordings when I subscribe to the new packs?

Adakah saya akan kehilangan rakaman Cloud sekiranya saya melanggan pek baharu?

Do I need internet connection to watch Astro via Ultra / Ulti Box?

Do I need internet connection to watch Astro via Ultra / Ulti Box?

Adakah saya memerlukan sambungan Internet untuk menonton Astro melalui Ultra / Ulti Box?

Why should I subscribe to a Netflix on Astro vs direct subscription via the Netflix app?

Why should I subscribe to a Netflix on Astro vs direct subscription via the Netflix app?

Kenapa saya harus melanggan Netflix di Astro berbanding langganan melalui aplikasi Netflix?

What is the installation price for Astro customers on the new pack?

What is the installation price for Astro customers on the new pack?

Berapakah caj pemasangan untuk pelanggan Astro pek baharu?

I recently got an Ulti Box, will Astro require me to swap my box if I subscribe to the new packs?

I recently got an Ulti Box, will Astro require me to swap my box if I subscribe to the new packs?

Saya baru sahaja menerima Ulti Box. Adakah pihak Astro akan meminta saya untuk menukar dekoder saya sekiranya saya melanggan pek baharu?

I used to be able to purchase selected live events and linear channels via CH200 on pay-per-view basis, is it still available?

I used to be able to purchase selected live events and linear channels via CH200 on pay-per-view basis, is it still available?

Sebelum ini saya boleh membeli rancangan siaran langsung dan saluran linear melalui Saluran 200 berdasarkan Pay-Per-View, adakah pilihan ini masih ada?