Help & Support

  • Have questions?
  • Search through our Help Centre

All-new Astro Packs

Starting 9 November 2021, find out everything about our all-new Astro packs designed for customers in the streaming and connected world.

Astro & Broadband

Find out about our TV and Fibre bundles powered by the all-new Astro Fibre.

Astro Fibre

What dead spots? Only sweet spots! Find out more about Astro Fibre standalone high-speed broadband

Technical Help

Find out more about technical charges, technician visit and more.

Other Products & Services

For existing customers, find out about our previous products and services (before 9 November 2021).

Broadband Technical Help

Find out more about Broadband technical charges, technician and more.

Billing & Payment

Learn about your billing & payment related matters.

My Account

Manage your Astro account, services and more.

Contact Channels

Resolve your queries about our contact channels.

Rewards

Get rewarded exclusively as an Astro customer.

Reporting Potential Copyright Infringement