Astro Help & Support

Welcome!

We're here to serve you better.

Example of keywords "upgrade packages", "bill payment methods"

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Example of keywords "upgrade packages", "bill payment methods"

New to Astro?

Welcome! Here's a simple guide to getting started with us!

Let's Watch Some TV

Check this out to enhance your viewing experience!

Manage My Account

A convenient platform to view and control your Astro account.

Understand My Account

Finding your account number.

Get Rewarded Astro Circle

You can earn points and get rewarded by just being our Astro subscriber.

Read. Watch. Listen. Shop

Discover all additional features Astro has to offer – providing holistic entertainment.

Have Trouble With Our Services?

Guides and everything you need to know to fix technical problems!

Join Our Community

Chat with other Astro subscribers and be a part of our ever expanding Astro community.

How do I disconnect?

What are the different payment channels available?

Where can I find my account number?

How do I request for a move?

What is the moving procedure?

Decoder hang at channel / picture freeze / Deco...

We apologize for the service interruption. To r...

I have forgotten my Astro ID / password. What s...

Astro Help & Support

Welcome!

Astro ID

E-Billing

New to Astro?

Let's Watch Some TV

Manage My Account

Understand My Account

Get Rewarded Astro Circle

Read. Watch. Listen. Shop

Have Trouble With Our Services?

Join Our Community

New to Astro?

Let's Watch Some TV

Manage My Account

Understand My Account

Get Rewarded Astro Circle

Read. Watch. Listen. Shop

Have Trouble With Our Services?

Join Our Community

Most Popular Articles

Most Popular Articles

If you require further assistance, please contact Astro via: