Help & Support

  • Have questions?
  • Search through our Help Centre

All-new Astro Packs

Find out everything about our all-new Astro packs designed for customers in the streaming and connected world. (as of 9 February 2023)

Astro & Broadband

Find out about our TV and Fibre bundles.

Astro Fibre

What dead spots? Only sweet spots! Find out more about Astro Fibre high-speed broadband.

Broadband Technical Help

Find out more about Broadband technical charges, technician and more.

Technical Help

Find out more about technical charges, technician visit and more.

Other Products & Services

For existing customers, find out about our other products and services. (Before 9 November 2021)

Billing & Payment

Learn about your billing & payment related matters.

Contact Channels

Resolve your queries about our contact channels.

My Account

Manage your Astro account, services and more.

Rewards

Get rewarded exclusively as an Astro customer.

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