Understand My Account

Understand My Account

Finding your account number.

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Understanding your Bill

01

When will I receive my first Astro bill?

02

When will I receive my subsequent bills?

03

How will I receive my bills?

04

I've updated my bill preferences by "SMS". How do I view my Tax invoice details?

05

When should I make payment for Bill frequency Monthly/Quarterly/Half yearly/Yearly basis?

06

How do I change my bill frequency to Monthly/Quarterly/Half yearly/Yearly basis?

07

Can I change my billing cycle ?

08

Who shall I pay to, CTOS or Astro?

09

Why Astro listed my name into CTOS, since I had cancelled my account?

10

Why do I still receive a payment reminder although payment made?

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