Understand My Account

Understand My Account

Finding your account number.

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Moving To A New Home?

01

How do I request for a move?

02

How much notice should I give prior to moving?

03

What is the moving procedure?

04

What device(s) do I need to take with me to my new home?

05

How much will it cost?

06

How will I be charged?

07

How long will it be before I regain services?

08

Will I still be charged if the move is delayed?

09

Will I need to take a new contract after moving?

10

Can I still move if I have an outstanding balance on my account?

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