Understand My Account

Understand My Account

Finding your account number.

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Downgrade Subscription

01

How do I request for dowgrades?

02

When can I request for downgrades?

03

Will I be charged for downgrades?

04

When will I be charged?

05

When will the downgrade take effect?

06

I have some amount overdue, can I still request for a downgrade?

07

I made a mistake, can I get a refund on my downgrade?

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