Understand My Account

Understand My Account

Finding your account number.

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Creating an Astro ID

01

What is Astro ID?

02

What can I use it for?

03

Do I have to be an existing Astro customer to have one?

04

Is my personal information protected by the PDPA?

05

How do I register for an Astro ID?

06

How do I login?

07

How do I update my personal details?

08

How do I logout?

09

I have forgotten my user ID. What should I do?

10

I have forgotten my password. What should I do?

11

How do I unlock a locked user account?

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