Service Currently Not Available (SCNA)


  • Possible Root Cause
  • Bad Weather (rain fade)
  • Misaligned sateline dish
  • Damaged satellite cable / plug
  • Wrong LNB / Entry Point settings

Which type of Astro dish connection did you use currently?
(Normally, this will be based on your home type)


Houses with individual dish sign
Individual dish

A house/premise with a visible individual Astro dish (example: landed house / flat / apartment)

Houses with centralised dish
Centralized dish

A house/premise with a non-visible Astro dish with a non-visible Astro dish (example: condominium / apartment)


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