On TV Screen Issues

Service Currently Not Available (SCNA)

PVR Functionality Not Available


Service Currently Not Available (SCNA)

  • Bad Weather (rain fade)
  • Misaligned sateline dish
  • Damaged satellite cable / plug
  • Wrong LNB / Entry Point settings

Which type of Astro dish connection did you use currently?
(Normally, this will be based on your home type)

Houses with individual dish sign
Individual dish

A house/premise with a visible individual Astro dish (example: landed house / flat / apartment)

Houses with centralised dish
Centralized dish

a house/premise with a non-visible Astro dish with a non-visible Astro dish (example: condominium / apartment)

You are being redirected to support page.

You are being redirected to IPTV support page.

If you require further assistance, please contact Astro via:

Contact Us FAQ

Back to top sign