Manage My Account

Manage My Account

A convenient platform to view and control your Astro account.

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Online Self Service

01

What is Astro Self-Service?

02

What are the services available in the Astro Self-Service portal?

03

How do I access my Astro account online?

04

How do I manage my personal details in the Astro Self-Service portal?

05

How do I upgrade my Astro subscription?

06

How do I upgrade my Astro box?

07

How do I add an ala-carte channel into my subscription?

08

How do I purchase HD-PVR services?

09

What is a PPV purchase?

10

How do I make a PPV purchase?

11

How do I change my bill notification method?

12

How do I change my billing address?

13

How do I view my billing and payment details?

14

How do I register for auto debit payment?

15

What happens when my credit card expires?

16

How do I pay my bills via the Astro Self-Service portal?

17

How do I subscribe to an additional account?

18

What does mirrored and non-mirrored multiroom mean?

19

How do I check for the coverage in my area?

20

How can I add an Astro Broadband/ IPTV to my existing Astro subscription?

21

How can I shop Astro Broadband/ IPTV?

22

What should I do if Astro Self-Service portal is not displaying the entire webpage properly?

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