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28/03/2017

My TV is blank/blue screen and decoder is displaying channel number, what should I do?

To resolve your issue, click here (Decoder Issue -> No audio, No video, Blue screen / No signal / Blank screen)

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zackyusof

Posted on Jun 05, 2018 12:06 PM

my decoder dah seminggu tak boleh guna call setiap hari CS astro tapi tak berangkat teruk ye service baik pakai unifi.kalau tak berangkat gak saya cancel je bayar mahal service teruk 0142259028

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zackyusof

Posted on Jun 05, 2018 12:06 PM

my decoder dah seminggu tak boleh guna call setiap hari CS astro tapi tak berangkat teruk ye service baik pakai unifi

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+60199605569

Posted on May 18, 2018 16:05 PM

Decoder always reboot, now it's not function. Please send your technician to solve this problems. TQ
account no 0911725581

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saerah2804

Posted on Apr 03, 2018 20:04 PM

UNTUK MAKLUMAN PIHAK ASTRO..SIARAN ASTRO DI KESEMUA CHANNEL TERDAPAT GANGGUAN.SKRIN GELAP DAN MENGAMBIL MASA YG LAMA UNTUK PULIH SEMULA...DIHARAP PIHAK ASTRO DAPAT MENGAMBIL TINDAKAN SEGERA UTK MEMPERBAIKI KEROSAKKAN INI.
NO AKAUN SAYA -(084225 0141).
TERIMA KASIH DI ATAS KERJASAMA YG DIBERIKAN.

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+60175182412

Posted on Apr 03, 2018 15:04 PM

My astro decoder no signal..what can i do??

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+60139945769

Posted on Mar 25, 2018 12:03 PM

Astro saya tak boleh tengok.. Asyik kuar - - :-- tiada time dan info tiada sambungan. boleh tolong hantar technician

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+60176583801

Posted on Mar 23, 2018 14:03 PM

Astro tiba tiba tak boleh tgk..hilang hilang..apa masalahnya call saya segera 0176583801

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+60182070942

Posted on Mar 07, 2018 08:03 AM

No signal.

Why

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shahmasz

Posted on Jan 14, 2018 22:01 PM

hai
selamat petang
apa masalah siaran tak boleh tengok, dan ada yang boleh tengok tapi tersekat-sekat
tolong selesaikan masalah ini
no akaun 0839612837

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+60124194362

Posted on Jan 13, 2018 19:01 PM

Hello there! My TV showing no programme, just installed astro 4 days only, called your technician they asked me to off and on tv and decorder PVR for half and hour but still no good news. On the decorder there are channel number but on the tv screen nothing..........Thanks.

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ctrosnani

Posted on Jan 13, 2018 16:01 PM

Astro saya dah 3 hari tak boleh tengok.. Asyik kuar - - :-- tiada time dan info tiada sambungan

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siti191240

Posted on Dec 30, 2017 15:12 PM

Hi.

Astro saya dah 5hari x blh on..
Dekat dekoder kluar - - - -

Bila email customer service ckp akaun suspended.
Payment dah buat tapi smpai skrg problem

No akaun: 0891658300
Siti Aida binti yasin

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[email protected]

Posted on Dec 09, 2017 08:12 AM

Selamat pagi...kenapa astro tkdak siaran ni..byak ari dah,bill astro ttp berjalan,gmbr apa tk leh tgokk,sebarang respon apa pn tak...ni no akaun sya 0855925139

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+60126293599

Posted on Dec 08, 2017 22:12 PM

I am Ramesh and my astro account no is 0802347939.For the past 3 days i am not able to watch all the channels ..only a blank screen appears with the channel no..no pictures what so ever.So i would appreciate if you could resolve this problem as soon as possible.Thank you

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[email protected]

Posted on Dec 08, 2017 07:12 AM

Selamat pgi....saya ingin bt aduan astro sya tak blh tgok smua channel jdi gelap masuk arini 3 hari dah...ni no akaun astro sya 0855925139

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[email protected]

Posted on Dec 06, 2017 22:12 PM

Siaran x ada

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matbanting

Posted on Dec 06, 2017 13:12 PM

Selamat petang....
Saya suhaimi bin mat isa...no akaun astro 0856143261 no kp: 670714055357.
Aduan saya...semua channel tv tak dapat tengok dekat screen gelap saja...harap pihak astro dapat mengambil tindakan dgn segera...sekian t.kasih

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[email protected]

Posted on Nov 27, 2017 19:11 PM

My TV is not working after update
- the screen is black with only the letters HDM1 on the left side
- there is channel number on the decoder device.

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melisbel

Posted on Nov 26, 2017 13:11 PM

My decoder keeps rebooting, what is the issue?

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[email protected]

Posted on Oct 03, 2017 13:10 PM

My Astro having problem since 3 days ago. No signal, blank/blue screen. Please send your technician to check the problems.

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bw666663

Posted on Sep 23, 2017 10:09 AM

My Astro only shows tv2 n the rest I hav to prescribe any reasons?

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