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My TV is blank/blue screen and decoder is displaying channel number, what should I do?

To resolve your issue, click here (Decoder Issue -> No audio, No video, Blue screen / No signal / Blank screen)


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Posted on Jan 14, 2018 22:01 PM

selamat petang
apa masalah siaran tak boleh tengok, dan ada yang boleh tengok tapi tersekat-sekat
tolong selesaikan masalah ini
no akaun 0839612837

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Posted on Jan 13, 2018 19:01 PM

Hello there! My TV showing no programme, just installed astro 4 days only, called your technician they asked me to off and on tv and decorder PVR for half and hour but still no good news. On the decorder there are channel number but on the tv screen nothing..........Thanks.

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Posted on Jan 13, 2018 16:01 PM

Astro saya dah 3 hari tak boleh tengok.. Asyik kuar - - :-- tiada time dan info tiada sambungan

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Posted on Dec 30, 2017 15:12 PM


Astro saya dah 5hari x blh on..
Dekat dekoder kluar - - - -

Bila email customer service ckp akaun suspended.
Payment dah buat tapi smpai skrg problem

No akaun: 0891658300
Siti Aida binti yasin

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Posted on Dec 09, 2017 08:12 AM

Selamat pagi...kenapa astro tkdak siaran ni..byak ari dah,bill astro ttp berjalan,gmbr apa tk leh tgokk,sebarang respon apa pn tak...ni no akaun sya 0855925139

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Posted on Dec 08, 2017 22:12 PM

I am Ramesh and my astro account no is 0802347939.For the past 3 days i am not able to watch all the channels ..only a blank screen appears with the channel no..no pictures what so ever.So i would appreciate if you could resolve this problem as soon as possible.Thank you

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Posted on Dec 08, 2017 07:12 AM

Selamat pgi....saya ingin bt aduan astro sya tak blh tgok smua channel jdi gelap masuk arini 3 hari dah...ni no akaun astro sya 0855925139

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Posted on Dec 06, 2017 22:12 PM

Siaran x ada

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Posted on Dec 06, 2017 13:12 PM

Selamat petang....
Saya suhaimi bin mat isa...no akaun astro 0856143261 no kp: 670714055357.
Aduan saya...semua channel tv tak dapat tengok dekat screen gelap saja...harap pihak astro dapat mengambil tindakan dgn segera...sekian t.kasih

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Posted on Nov 27, 2017 19:11 PM

My TV is not working after update
- the screen is black with only the letters HDM1 on the left side
- there is channel number on the decoder device.

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Posted on Nov 26, 2017 13:11 PM

My decoder keeps rebooting, what is the issue?

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Posted on Oct 03, 2017 13:10 PM

My Astro having problem since 3 days ago. No signal, blank/blue screen. Please send your technician to check the problems.

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Posted on Sep 23, 2017 10:09 AM

My Astro only shows tv2 n the rest I hav to prescribe any reasons?

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