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28/03/2017

My Decoder hang at channel, what should I do?

To resolve your issue, click here (Decoder Issue -> Decoder hang / Decoder hang with “--:--” on front panel)

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kutaro287

Posted on Jun 18, 2018 23:06 PM

hi.. i tried to call astro cust svcs for the whole day but no body pick up my call. i'm so frustrated.

at first my channel astro was ok but suddently 'blank' black screen appear.. and now the prompt msg telling me that svcs is currently not available. exactly like when raining.

really appreciate your fast respond and pls do call me as I'm looking fwrd to watch world cup matches.

thanks.

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mustapa68

Posted on Jun 18, 2018 13:06 PM

my docoder indicare --:-- how to solve.

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+60165219464

Posted on May 18, 2018 07:05 AM

Why my decoder can't on?

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+60162709882

Posted on May 12, 2018 18:05 PM

Astro You SUck!!

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tingchakfong

Posted on Mar 20, 2018 09:03 AM

my astro decoder cannot hang.picture freeze at channel...

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[email protected]

Posted on Feb 20, 2018 21:02 PM

My decoder is not changing the light to green. It only stands on red and goes off. The TV shows AV 1 nothing else.

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+601133128994

Posted on Feb 13, 2018 12:02 PM

dekoder saya tidak dapat berfungsi dan tidak dapat on..saya sudah call berulang kali tapi masi tiada tindakan

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+60128616354

Posted on Feb 10, 2018 16:02 PM

Dekoder saya tiada kuasa dan tidak boleh on.mohon penukaran dekoder dalam kadar segera

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+60128616354

Posted on Feb 10, 2018 16:02 PM

Dekoder saya tiada kuasa dan tidak boleh on.mohon penukaran dekoder dalam kadar segera

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[email protected]

Posted on Feb 07, 2018 09:02 AM

I need fast action from astro to solve my astro beyond hd problem..stiil hang.pict freeze...we pay for it not free..

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[email protected]

Posted on Feb 07, 2018 09:02 AM

good morning...my astro decoder cannot hang.picture freeze at channel...need help urgent..please ctc my number 01152797034....

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[email protected]

Posted on Jan 12, 2018 22:01 PM

Saya dh langgan pakej mustika.tapi dari pagi tadi tak ade siaran pakej tersebut.dan astro ria,dan beberapa lg channel yang biasa ade,takde hari ini..dah banyak kali call servis,tp sama jugak takde perubahan..

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zuraida75

Posted on Dec 13, 2017 20:12 PM

Amat kecewa. Saluran HD selalu tergendala. Hang. Statik. Sedangkan saya melanggan beyond & pelanggan yang lebih 10 tahun

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+60172131930

Posted on Dec 12, 2017 15:12 PM

Decoder astro saya tidak boleh hidup selepas hujan lebat.langsung tak boleh on.tolong datang rumah dan tukar decoder baru.

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+60148723067

Posted on Dec 03, 2017 14:12 PM

My decoder did not work.
Decorder hang.
Only two small red light show.

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+60177659213

Posted on Nov 08, 2017 22:11 PM

Decoder hang / freeze at picture . Please resolve it . We pay for it , not free !

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ainonjariah

Posted on Oct 28, 2017 13:10 PM

Can't record any program

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