Have Trouble With Our Services?

Have Trouble With Our Services?

Guides and everything you need to know to fix technical problems!

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Missing Channel

01

Why is the following message displayed: “This channel is not included in your subscription?

02

Why am I unable to view the channel(s) that I have purchased / are part of my package subscription?

03

What should I do if I am unable to view the channel(s) that I have purchased?

04

I am not able to view the purchased content from Astro First/Best/Live events. What should I do?

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